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Software Support Officer

JOB SUMMARY

Company Adaptive Comp...
Industry ICT
Category I.T.
Location Ring Road Cen...
Job Status Full-time
Salary 500 GHS per m...
Education Diploma
Experience 2 years
Job Expires Apr 16, 2014
Contact Kofi Amparben...
 

Company Profile

We offer software engineering services and products for large and small scale businesses including: Software Development Outsourcing, Website and Web Applications Development, Mobile Apps Development for Android, iOS and Windows, Solutions for Microfinance, Savings and Loans and Banking institutions, Commercial Solutions for Supermarkets, Retailers, Pharmacies and Shops, Manufacturing and Job Card Solutions, Custom Development tailored to the unique needs of your business. We are a team of young (and young-at-heart) Africans with the aim of disrupting positively the emerging market technology landscape.

Job Description

 We are a fast growing start-up with an engaging product and a rapidly growing customer base. Our customers are in the micro finance, banking, savings and loans and insurance sectors of Ghana.

The recent growth in our customer base has made it necessary to hire a full time support officer for the software products.

You will be required to travel to customer sites, install updates and new versions, update licensing, maintain client software inventory, log issues for the developers to fix, follow up on logged customer complaints, troubleshoot and fix customer data and other errors.

 

Required Skills or Experience

 The ideal candidate must be skilled in Windows Server and Desktop operating systems

  • Intermediate knowledge of SQL Server
  • Customer relationship management skills is  a must
  • Fair appreciation of Local and Wide Area networking concepts and issues
  • Appreciation of security concepts for a microsft based infrastructure
  • Must be very organized person
  • Logical thinking














 

How To Apply

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