Job Description

• The person would be responsible for performing intermediate duties and support related to branch operational activities and financial services;
• Processes all new account transactions;
• Assisting customers in their selection of various accounts and financial services;
• Cross-selling the Bank's products and services;
• Opening, maintaining and closing of all account types;
• Performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services
• The position of Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.

Required Skills or Experience

Skills & knowledge
The person need to have:

• knowledge of the products and services offered by their bank
• ability to use specialised banking computer software
• cash-handling skills
• mathematical ability.

Personal Qualities
Bank workers need to be:

• good at customer service
• able to work independently
• friendly, polite, approachable and helpful
• honest and reliable
• quick and methodical
• accurate, with an eye for detail