Company Profile

Social Impact Ghana (SI) is an international development management consulting firm. SI’s mission is to improve the effectiveness of international development programs in improving people’s lives. SI provides services globally in the areas of monitoring and evaluation, strategic planning, project and program design, organizational capacity building, and gender and social analysis. SI services cross-cut all development sectors including democracy and governance, health and education, the environment, and economic growth. SI’s clients include US government agencies such as USAID, the Millennium Challenge Corporation, the US Department of State, bilateral donors, multilateral development banks, foundations, and non-profits.

SI’s mission in Ghana is to provide technical assistance and related services to client and government organization, under its contract agreement with the United States Agency for International Development (“USAID”) for Partnership for Education: Evaluating Systems.

Job Description

• Department:   Human Resources and Operations
• Reports To:    Deputy Chief of Party
• Supervision:   Office Maintenance Staff 

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Social Impact/Ghana seeks well organized, dynamic, and entrepreneurial candidates for the position of Human Resources and Operations Manager. This position will support the project team’s on-going efforts to successfully implement the USAID Delivery Order for the Evaluating Systems activity. This is a full time, year-round role based in Accra, Ghana and reports to the Deputy Chief of Party.  

RESPONSIBILITIES

1. Human Resources

• Develop, disseminate, and maintain a human resources manual that details human resource processes, policies and procedures that govern office activities and project staff conduct during work hours.  Develop and maintain a database with each staff person and their record of employment for payment, benefits, accumulated vacation days and other employee related data as required;
• Coordinate with the Finance Manager to ensure the timely submission of HR inputs to Finance in the preparation of payroll related documents to accommodate a variety of payment disbursement methods eg. Direct Deposit. Ensure the routine and well supervised implementation of project annual performance reviews;
• Perform other tasks related to personnel management as deemed appropriate by senior management;  
• Consult on a regular basis with the senior management on personnel issues arising among employees;

2. Operations Management

         Office Management/Administration

• Maintain the office and assure that it is kept in a condition for professional work;
• Monitor the security contract  and ensure that agreed security systems are in place and operating, keeping in mind contract renewal dates and payment schedules;
• Review warranties for assets such as for the generator and for the project vehicle and other major equipment and take action to assure that the policies are in force;
• Maintain a perpetually audit ready inventory of all equipment and material assets of SI and make sure that these have serial numbers that reference each asset, the date acquired and other necessary data;
• Assure that all conditions and provisions of the office lease are in order and maintained;
• Assure that all appropriate services to the office are maintained such as trash collection and removal, emptying of the septic tank and that the water supply is in good order and functioning;
• Assure that maintenance contracts, if any, for photocopier and other equipment are up to date in in force being careful of contract renewal date and payment schedules;
• Supervise the Cleaner and the Gardner.  These employees will consult on a regular basis to maintain the status of the office and make corrections as necessary;
• Be prepared to consult with the Chief of Party (COP) and Deputy Chief of Party (DCoP) on matters relating to the operations of the office and its maintenance and upkeep;
• Have an understanding of and cooperate with others in the office on procurement and the related procedures that conform to USAID and SI regulations;
• Collaborate with the Finance Manager on following a codified procurement process and procedure as defined in the handbook on procurement;

        Book Keeping 

• Collaborate with the Finance Manager, assisting him as needed, in the preparation of supporting documents in maintaining the financial record.
• Manage office petty cash fund and provide appropriate reports and records on utilization of petty cash to the Finance Manager.

       Other

• Perform other tasks as deemed appropriate by the CoP and DCoP

Required Skills or Experience

• Bachelor Degree in Human Resources Management and/or Social Sciences

Professional Qualifications

• Diploma in Accounting – preferred, but not required.

Qualifications and experience:

• Experience working in HR and Office Management
• Knowledge of basic accounting/book keeping functions
• Experience working on USAID contracts
•  Demonstrated proficiency working with Excel spreadsheets and Word documents
• Team oriented