Job Description

The data entry clerk's duties would include the following:

• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
• Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Maintains data entry requirements by following data program techniques and procedures.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing output.
• Secures information by completing data base backups.

Required Skills or Experience

• Good computer skills.
• The ability to work in a busy environment.
• Good maths and English skills.
• Excellent customer service skills.
• An understanding of data confidentiality issues.
• The ability to work quickly and accurately, and pay attention to detail.