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Relationship Executive (Eastern region )

JOB SUMMARY
Company	WaterHealth G...
Industry	Drinking Wate...
Category	Sales / Busin...
Location	Eastern regio...
Job Status	Full-time
Salary	GH¢
Education	Graduate Degr...
Experience	2 years
Job Expires	Jun 30, 2016
Contact	...

Company Profile

WaterHealth Ghana (WHG), a 100% subsidiary of WaterHealth Inc. USA, is a leading provider of safe and affordable potable drinking water solutions in the developing world, with a special commitment to the underserved communities. WHG’s model helps address the debilitating economic and social impact of waterborne diseases around the world. The company provides scalable, safe drinking water solutions to underserved areas through advanced technology and innovative business models.

Our Vision: is to become a global leader in providing scalable, safe and affordable drinking water solutions to the underserved through innovative business models.

Our Mission: To serve over 0ne hundred (100) million consumers globally by 2020.

In summary WaterHealth plans to play a crucial role in addressing the drinking water challenge of Ghana.

Job Description

Position Title : Relationship Executive (Eastern region )
Level : L10/L9
Reports to : Cluster Head - Customer Acquisition and Retention Team (CART)
Function : CART
Location : Respective location as alloted

Basic Data

Function description

A Relationship Executive is responsible for a particular territory as assigned

Contacts of the function

External to WHG

Internal to WHG

Franchisees,local community, Consumers and Sales Promotion Agency

CART

Roles and Responsibility

Areas of Responsibility

Responsibility (See Legend)

Tasks

Ensuring WHC [ WaterHealth Center] opens and closes at an appropriate time.

Shared

Ensuring that Business Associate purifies the water as per the laid out standard process.

Shared

Ensuring cleanliness and hygiene at the WHC.

Shared

Resolving minor technical issues and ensuring plant downtime is minimal.

Shared

Raising timely trouble tickets in case of any technical issues and operational issues that require intervention of other WHG personnel.

Full

Managing the Business Associate life cycle i.e. recruitment, training, engagement, performance management and ext.

Full

Maintaining good relations with the Community and also resolving major issues with the local bodies.

Full

Recruit and constantly engage a water board to monitor the affairs at the WHCs in the Grid

Full

Retaining and improving the customer base of the WHC including maintaining of the customer records.

Shared

Ensuring customer registrations are done through the defined process.

Shared

conducting marketing campaigns and other activities to increase awareness and in turn customer adoption of dr. water.

Full

Acquiring the required number of Retail Points in the WHC catchment area.

Full

Aggressively recruit, train and manage hard core sales canvassers to sell to required targeted house holds through door knocks

Full

Conducting marketing campaigns and other activities to increase awareness and in turn customer adoption of dr. water.

Shared

Reporting daily volume to Cluster/Sub - Cluster Head.

Shared

Maintaining can sales, inventory and records of the WHCs

Shared

Maintain accurate and proper records of the money/funds spent on various items (if any) at all points of time.

Full

Purchase of materials and accessories, its accounting and reconciliation, engaging the services of other labour/skilled personnel for undertaking the assigned tasks, from time to time.

Full

Supervisory Role	Number of Staff Controlled

Next Level	The incumbent could grow upto the role of Sub- Cluster Head CART

Legends
Responsibility	Full	Complete ownership of the task
	Shared	25 - 75% ownership
	Minor	< 25% ownership
Level	Expert
	Advanced
	Basic
Trend	>	Will increase in future
	=	Will remain the same
	<	Will decrease in future

Required Skills or Experience

Qualification and Experience	Education: Graduate or Preferably MBA
	Functional Experience: Experience in Sales & Distribution would be an added advantage.
	Super Speciality : NA
	Other : Expert in local language
	Years of Experience: The incumbent should have a minimum 0 to 2 years of work experience in sales and distribution of FMCG /Telecom with emphasis on rural sales and distribution

Knowledge, Skills and Attitude	Knowledge		Level (See Legend)	Future trend (See Legend)
	1	Functional Knowledge	Advanced	>
	2	Channel and Distribution Management	Advanced	>
	3	Account Management	Advanced	>
	Skills
	1	Negotiation Skills	Expert	=
	2	Selling Skills	Expert	=
	3	Customer Centricity	Advanced	>
	4	Multitasking	Advanced	>
	Attitude
	1	Commitment	Expert	=
	2	Ethics	Expert	=
	3	Resilience	Expert	=

How To Apply

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