Job Description

Sales and Marketing (Inbound & Outbound)

• To undertake over the telephone sales activities which includes but not limited to placing outbound cold calls and/or receiving inbound calls.
• Make outbound calls to prospective customers and strive to achieve daily/ Monthly targets.
• Explaining and promoting products to individuals and prospective businesses.

Lead Generation

• Researching and identifying leads, keep and maintain updates records of prospective customers.
• Sourcing leads by campaigns via the telephone, emails, social media and other electronic mediums.
• Identify prospects, customers, and referral sources and develop/maintain relationships to ensure attainment of company business goals. Support efforts to consistently grow the base of referral sources.
• Maintain the mail lists and keep both the prospect and customer lists up to date.

Required Skills or Experience

Person Specification

• Strong communication skills (written and oral) with excellent telephone manners.
• Verbal and written fluency in English required.
• Excellent computer skills, with the ability to multitask and use diverse computer programs
• Able to work within a target driven environment with strong negotiation skills.
• Ability to remain calm when dealing with difficult people.
• Confident and professional with a proactive attitude and business acumen.
• Experience of cold calling and working in a sales environment.
• Sensitivity to confidential matters is required.
• Ability to effectively multi-task
• Ability to use MS Office Suite (Excel, PowerPoint and Word) proficiently.

Key Competencies

• Interpersonal Skills: Ability to clearly convey, persuade, and negotiate information and ideas to individuals or groups
• Communication-Oral/Written: Ability to present ideas clearly and effectively both orally and in written form; ability to edit, adjusting language or terminology to meet needs of the audience or as appropriate; ability to use correct grammar, organization, and structure.
• Information/Records Administration: Ability to compile, assimilate, organize, and analyze printed and electronic information.  Ability to apply knowledge of data research and manipulative analysis.