Job Description

• Reports to: Group HR Head
• Direct Reports: None
• Interfaces with: Entire Business

Job Role Summary
The Learning and Development Manager role is to support the overall business strategy and help the business grow through it employees and Learning & Development initiatives. Furthermore, the role is to develop and enhance the business’s talent and evolve Neilson’s future leaders.

Key Responsibilities and Tasks

• Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems. 
• Assess relevant training needs for staff individuals and organization, in consultation with departmental heads, including assessment methods and measurement systems entailed. 
• Stay informed as to relevant skill and qualifications levels required by staff for effective performance, and circulates requirements and relevant information to the organization as appropriate. 
• Produce organizational strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary. 
• Design training courses and programmes necessary to meet training needs, or manage this activity via external providers. 
• Identify, select and manage external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards. 
• Organize training venues, logistics, transport, accommodation as required, to achieve efficient training attendance and delivery. 
• Plan and deliver training courses personally where necessary to compliment that provided externally or internally by others. 
• Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training. 
• Recruit, manage and develop direct-reporting staff (if applicable). 
• Ensure all training activities and materials meet with relevant organizational and statutory policies, including health and safety, employment and equality laws. 
• Monitor and report on activities, costs, performance, etc, as required. 
• Develop self, and maintain knowledge in relevant field at all times. 

LEADERSHIP, MANAGEMENT, PERSONAL SKILLS, KNOWLEDGE, OR QUALITIES

Essential

• Open and approachable management style.
• Able to inspire and leads others to achieve challenging results.
• To work as an individual and to be a team player.
• Confident, articulate and clear communication skills with all level of employees.
• To develop good working relationships with colleagues and other internal departments. Motivational with a positive attitude at all times.
• Confident public speaker.
• Strong organisational skills.

Required Skills or Experience

Essential

• Thrives in a fast paced, results-oriented environment requiring a high degree of flexibility whilst retaining business disciplines.
• Verbally articulate.
• Previous experience of managing training in multiple countries. Previous travel industry experience.

Desirable

• Previous experience of managing a team and working alongside multiple departments.
• Experience of managing and implementing innovative projects. Previous experience in managing a target-driven sales teams.
• An active interest in skiing, or sailing and other active watersports.

TECHNICAL SKILLS, OR KNOWLEDGE

Essential
Knowledge of Microsoft packages: Word, PowerPoint, Excel, Email. Numerically and grammatically accurate.

Desirable

• Understanding of learning needs analysis.
• Creation of training programs.