Job Description

Our company is a Non-Bank Financial Institution (NBFI) and a subsidiary of a multinational company. The company seeks to employ a Sales Executive Supervisor. 

• Department: Operations
• Reports To: Sales Manager / Branch Manager
• Locations: Tamale/Bolga/WA

Job Purpose

• To recruit, train and  lead Sales Executives (SEs) to achieve their sales performance target
• To build and retain a profitable sales distribution channel through the Sales Executives

Key Accountabilities (Key Performance Areas)

• Sale Performance / Achievement of Sales Executives’ Sales Target 
• Ensure that SEs achieve / exceed  their monthly Sales target in terms of count and cash/ value
• Ensure that SEs achieve their  targets for all product categories as per monthly schedules
• Ensure that the correct weighting is achieved on the sales product mix for SEs
• Sales Executive  Recruitment, Training  & Management
• SEs Recruitment and Training
• Actively involved in the recruitment and training of SEs
• Liaise with HR Department to process SEs contracts of employment
• SEs Database management
• Keep and update the database of SEs
• Provide reports to assist SEs management as required
• SEs Retention
• Oversee the implementation of incentive schemes designed to incentivise and retain SEs
• SEs sales and incentives campaigns
• SEs Business Intelligence- Reporting And Analysis
• Collect intelligence on SEs activities for analysis and generation of reports for management
• Assist with formulation of strategies / tactics to drive sales using this data
• Housekeeping / Reporting 
• Ensure excellent Housekeeping, Punctuality, proper and appropriate dressing of SEs and Sales Unit staff.
• Ensure full compliance and adherence of SEs to the company code of conduct and all other authorized standards and procedures
• Ensure that all management and regulatory reports (hourly scheduled returns, Unit performance, SE recruitment and training plans, Marketing plans, sales reports etc) are prepare and submitted on time.
• Training of SEs
• Attend required training and all other information and business strategy sessions provided by the company and communicates the learnings to the Units
• Liaise with Training Department to ensure that  SEs are  continuously trained, informed and kept up to date 
• Coach and mentor  SEs as a means of transferring knowledge, skills, and accelerating  their career development
• Take steps to ensure your personal development

Required Skills or Experience

1st Degree OR HND or its equivalents plus relevant hands on experience

Knowledge and Experience

• 3 years  management experience
• Direct Sales and Marketing experience in the NBFI industry.
• Competencies Required (Skills & Abilities)
• Leading and Supervising skills
• Good personal interaction and  communication skills – written & oral 
• The discipline to adhere to principles and values of the company
• Selling and presentation skills
• Ability to deliver results and meet customer expectations
• Attention to details and accuracy
• Adherence  to principles and values
• Ability to cope with pressure and set backs
• Outcomes based  orientation – prepared to be measured on results not effort
• Ability to train and develop subordinates
• Fully computer literate in Microsoft office