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Chief Operations Officer

JOB SUMMARY

Company Esoko
Industry Information T...
Category Operations
Location Accra
Job Status Full-time
Salary GH¢ 
Education Master’...
Experience 10 years
Job Expires Jul 09, 2017
Contact ...
 

Company Profile

Esoko provides two main services, Surveys and Messaging. Our solution combines mobile and web-based tools for data collection and analysis, with field deployment and management, to gain insights into targeted individuals and communities as well as messaging services using a variety of channels including SMS, Voice, IVR & Call Centres. Our services include customized software development for digital surveys, to collect biometric and spatial data; web-enabled reporting dashboards; field agent recruitment, training, and management; and verification and payment solution for social protection and agricultural programs.

We actively promote diversity, creativity, and professionalism in the workplace. To learn more about the company, visit www.esoko.com

Job Description

  • Opportunity: Chief Operations Officer 
  • Reports to: CEO 
  • Location: Ghana 
  • Job Type: full-time    
  • Duration: Permanent 
  • Travel: approx. 5%
  • Start date:  Immediate

 

Summary of Role
Insyt is a leading data solution provider for medium to large scale surveys in Africa.  We are seeking to fill the role of Chief Operations Officer (COO).  The Chief Operation Officer will be responsible primarily for tasks and processes that make up day-to-day work life of field and office operations.

Company Background 
Insyt solves fundamental flaws linked to paper-based data collection systems. Our solution combines mobile and web based tools for data collection and analysis, with field deployment and management, to gain insights into targeted individuals and communities. Our services include customized software development for digital surveys, to collect biometric and spatial data; web-enabled reporting dashboards; field agent recruitment, training and management; and verification and payment solution for social protection and agricultural programs.

About the Role

  • Establish and drive strategic and operational projects
  • Model business initiatives leveraging key metrics: revenue, customers, costs, investments, industry trends, roadmap
  • Responsible for day to day leadership and management of field and office operations including HR activities 
  • Responsible for the measurement and effectiveness of all processes internal and external. 
  • Provides timely, accurate and complete reports on the operating condition of the company
  • Collaborate with the CEO on short and long-term plans for corporate growth and evolution
  • Helm budgeting and resource allocation efforts alongside the senior management team and other related managers.
  • Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization
  • Act as lead "client-care officer" through direct contact with every client and partner.

Required Skills or Experience

  • Master’s degrees in relevant field
  • 10+ years’ experience working in such capacity, with 5 years in management role. 
  • Strong project management experience
  • Experience in HR practices
  • Creative and original thinker – you are not afraid to chart the course in murky waters
  • Highly process driven but not a slave to a business plan
  • Quantitative – you are a data-driven decision maker
  • Your EQ is as high as your IQ
  • Passionate about working in a business with strong social impact and innovative technology 
  • Able to articulate client needs and help translate them into product design
  • Have a consultative approach to problem solving for clients

How To Apply

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