Job Description

Our client, a logistics company is looking for a proactive Warehouse Controller to help with their operations in Ghana. The successful candidate will report directly to the Warehouse Supervisor.

ROLE PROFILE
The position requires the successful candidate to ensure that daily operations in Production, Warehouse, Dispatch as well as other projects are performed to the correct Safety standards and operational procedures at all times.

DUTIES AND RESPONSIBILITIES

Safety

• Ensure that all prescribed Safety and Operational Procedures are adhered to at all times.
• Ensure all safety rules are enforced and adhered to at all times.
• Ensure all staff are wearing the required PPE (Personal Protective Equipment) for the area they are working in at all times.
• Ensure that staff takes care of their issued PPE in order for to get maximum lifespan from the PPE at all times.
• Ensure that all Forklift check sheets are completed at the start of each shift and that all faults reported are actioned immediately and that all maintenance are done accurately.
• Ensure Housekeeping audits are to be done on every shift as per the Housekeeping procedure. Audit results to be handed in to be checked and signed off by Site Manager.
• Ensure that all accidents and Incidents are reported to external company and organisational risk management immediately.
• Ensure that a full investigative report is completed and reported within an hour of incident happening.
• Ensure investigation findings are reported to the Site Manager and properly explained with corrective action taken and mitigating processes put in place.
• Ensure that the SHE Rep inspections are done accurately on a monthly basis.

 Stock Control

• Ensure that all stock management and stock controls are in place as per the Customer and organisational operating standards and procedures. All controls are adhered to 100% daily.
• Ensure all orders are picked out of the warehouse, correctly by bin, by Batch as per prescribed procedures.
• Ensure that all warehouse shortages and damages are minimised with a drive to have zero losses.
• Ensure warehouse damages and breakages are investigated immediately, and incident reports completed correctly and concluded before the shift ends.
• Ensure that all losses are declared immediately, and a full investigation are done in order to mitigate the loss at all times.
• Ensure that corrective action is taken for all damages and losses.
• Ensure all damages are written off and mitigating processes put in place to prevent reoccurrence.
• Ensure that all stock movements are properly and accurately documented and handed to the admin department timeously for processing.
• Ensure that all stock received from Production is booked in and checked against SAP.

Process Control

• All stock written off are to be decanted the following day following the correct prescribed procedures.
• All stock is stacked orderly in the designated areas. No stock is to overlap the demarcations at the back or front as per the correct external company and organisational procedure standards.
• All Batch numbers on stock are checked and labelled correctly.
• Stock rotation procedures are followed in the warehouse at all times.
• Ensure all customer and depot loads being dispatched are loaded as per the correct operational procedures and processes as per the external company and organisational standards.
• Ensure that the Pick slip, Invoice and Blind check 100% balances to what is physically on the truck and vice versa
• Spot checks on loading process to be done regularly.
• Ensure that the Portal is updated at all times.
• Ensure that the correct load is allocated to the correct vehicle at all times.
• Ensure that there are no loads dispatched with pallets short loaded
• Ensure that there are no loads dispatched with extra pallets loaded
• Ensure that all loads are correctly posted and issued.
• Ensure the prescribed procedure for manual invoices is followed.
• Ensure that all loads are accurately checked after loading and signed off.
• Ensure the blind check for receiving are followed correctly
• Ensure Cycle counts are done accurately daily.
• Ensure Monthly stock takes are done.
• Ensure that all other projects and processes are managed within the SOP boundaries at all times

Pallet Control

• Ensure that all documentation is accurately completed and the all the correct documents are dispatched with the vehicle at all times
• Ensure that all new pallets are received accurately and the quantity balances to the Chep document.
• Ensure that the quality of new pallets received is of high quality standard.
• Ensure that the correct pallets returned to Chep and the quantity balances to the documents.
• Ensure that the scrap pallets being removed from site adheres to the external company and the organisational process and procedures at all times.
• Ensure that all relevant documents are handed in to the admin office timeously for processing.

Staff Control

• Ensure that all staff are at work and attendance is 100% as per external company and organisational procedures. All absent staff to be reported and actioned immediately and corrective action to be taken consistently.
• Ensure timesheets are completed accurately, signed, confirmed and all certificates and leave forms attached before handing to the admin manager, as per the deadline.
• All overtime and acting allowance must be approved by the site manager before work is done and an authorization note to be attached to the time sheets for payment.

Administrative

• Ensure all administrative documentation is labelled and file as per procedures.
• All customer queries are attended to, and resolved within 24 hours.
• All staff adheres to safety procedures.
• Safeguard all Depot documentation and Archive control procedures are followed.
• All daily, weekly and monthly reports are up to date daily and ready for reporting on the required deadlines.
• Daily DCS level 1 and 2 meetings and KPI measurements must be completed.
• Ensure that all Safety legal appointments are done and up to date at all times.

Weekly

• Ensure cross training of all staff on all positions as well as one level up.
• Ensure training matrix are up to date.
• Ensure KPI’s for month end reports, is kept up to date.
• Ensure Cycle counts are done
• Perform cycle counts from time to time

Monthly

• Ensure one full stock counts monthly were conducted, as per prescribed procedures.
• Ensure preparations for stock takes are completed before count and all bins are neatly stacked and one batch per bin.
• Attend all monthly stock counts
• Participate in monthly stock counts
• Ensure all documentation, in all areas, is ready for the Depot Audit.
• Ensure that deadlines on all reports are met.

 General

• May from time to time be requested to perform tasks outside the normal function, which will be to the benefit of the total operation team.
• Required to keep high productivity level at all times.
• Perform duties with great responsibility and care as well as with loyalty towards employer.
• The success of this operation relies on the performance of you and your team and the correct application of all Safety and Operational procedures whilst maintaining a high level of productivity
• Required to work until daily responsibilities are completed, which might result in working longer than normally.
• It is your duty to report any known misconduct or discrepancies within the operation, to management

Required Skills or Experience

• Bachelor’s degree in Logistic Management
• 3-4 years’ experience in related field
• Metric certificate will be an added advantage
• Training: As identified from time to time

REQUIREMENT

• Excellent Communication
• Decision making skills
• Attention to detail
• Sense of urgency
• Safety and Procedure orientated
• Microsoft Office Skills
• Problem Solving / Innovation
• Strong leadership Skills