Job Description

Reports To: Credit Administration Manager
Location: Tamale

Purpose  Of The Job:
Responsible for managing all matters relating to Car Title delinquent loans accounts by constantly monitoring disbursed loans, executing collection & recovery procedures and ensuring appropriate actions are taken to ensure full recovery.

Primary Responsibilities:

• Manage and control all matters relating to delinquent CFC Car Title Loans accounts by constantly monitoring disbursed loans, executing collection & recovery procedures and ensuring appropriate actions are taken to ensure full recovery.
• Highlights and escalates any credit failures to identify ways of improving the credit approval process.
• Ensures remedial action is taken when required to keep performance in line with business objectives.
• Perform administrative work or other job functions related to collections and recoveries.
• Monitor accounts daily and effectively utilize Bayport's collections systems in line with approved collections strategy.
• Monitor all vehicles and present monthly vehicle monitoring reports.
• Ensure quality of Car Title loan portfolio through effective portfolio management and monitoring
• Any other duties assigned to you by management

Required Skills or Experience

• A minimum of Higher National Diploma.
• Over 3 years’ experience in running collection, specifically with unsecured lending
• Strong self-motivation, with ability to work independently and under pressure
• Competencies Required (Skills & Abilities)
• Good knowledge of application software such as MS Word, Excel and Access
• Must be able to meet target on scheduled time
• Excellent communication and interpersonal skills
• Must be willing to travel to customer sites
• Must be highly assertive