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Receptionist/Secretary

JOB SUMMARY

Company Ghana Insurer...
Industry Insurance
Category Administrativ...
Location Accra
Job Status Full-time
Salary GHS
Education HND
Experience N/A
Job Expires Dec 24, 2017
Contact ...
 

Job Description

Job Objective

  • A good front desk officer, as a critical first level contact for anyone coming into contact with the Association either in person or by phone, is an image enhancer.The role holder will be responsible interfacing with all manner of persons who walk into Secretariat or call the Secretariat by phone and must ensure that their needs and queries are effectively handled or directed to the appropriate officer. 
  • It is expected that the person 10 be employed would also double as a secretary. A bilingual young and good looking lady would be most preferred. 

General Purpose 

  • Attend to visitors and deal with enquiries on the phone and face to face. Supply information regarding the organisation to the general public, clients and customers. 

Main Job Tasks and responsibilities 

  • Answer telephone, screen and direct calls 
  • Take and relay messages 
  • Provide information to callers 
  • Greet persons entering organisation 
  • Direct persons to correct destination 
  • Deal with queries from the public and member companies 
  • Ensure knowledge of staff movements in and out of Secretariat 
  • Monitor visitor access and maintain security awareness 
  • Provide general administrative and clerical support 
  • Prepare correspondence and documents, receive and sort mails and deliveries 
  • Schedule appointments, maintain appointment diary either manually or electronically 
  • Organise boardroom for meetings, co-ordinate meetings and organising catering 
  • Monitor and maintain office equipment and control inventory relevant to reception area 
  • Tidy and maintain the reception area 

Required Skills or Experience

  • HND Secretaryship or Marketing from a reputable 
  • Polytechnic in Ghana or an equivalent qualification froma recognised institution. 
  • Fluency in a second language such as French would be an added advantage. 
  • Must have good knowledge of administrative and clerical procedures. 
  • Must be computer literate with good knowledge of relevant software applications 
  • Must have good knowledge of customer service principles and practices 
  • Must have excellent communication and telephone/switchboard skills, a good voice and a like personality.

Key Competencies

  • Verbal and written communication skills 
  • Professional personal presentation 
  • customer service orientation 
  • Information management 
  • Organising and planning 
  • Attention to detail, have high initiative and reliability 
  • Have high stress tolerance 

How To Apply

Sorry, job has expired.

 
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