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ICT Officer

JOB SUMMARY

Company Confidential
Industry Engineering
Category I.T.
Location Spintex, Accr...
Job Status Full-time
Salary GHS
Education BSc. / HND
Experience 1 year
Job Expires Aug 22, 2018
Contact ...
 

Job Description

We are a world class engineering firm with innovative products, solutions and services that address Africa’s unique challenges. We are looking for an ICT Officer to assist the Systems Administrator in maintaining our company’s ICT setup. The ICT Officer will be mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.
 
ESSENTIAL DUTIES RESPONSIBILITES 
The employee shall:
  1. Offer general ICT support to all departments of the company
  2. Be responsible for the administration of the entire ICT setup.
  3. Be responsible for administering backups and ensuring the security of the ICT setup.
  4. Provide advice on improving the company’s  ICT setup
  5. Handle ICT related projects / jobs, adhering to agreed procedures and standards. These projects / jobs include, but not limited to, the following:
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users' accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment
SALARY
Very attractive and competitive

Required Skills or Experience

The successful Candidate must have the following qualification:
  1. A BSc or HND in computer science or equivalent
  2. A minimum of 1 year working experience in a similar role
SKILLS & ATTRIBUTES
  • Team working ability 
  • Analytical, organisational and problem-solving skills 
  • Must possess strong presentation skills and be able to communicate professionally in written responses.
  • Sound judgment and good business sense 
  • Average knowledge of Microsoft Office Products
  • Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
  • Independent

How To Apply

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Note

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