Job Description

A reputable hotel in Sunyani is looking for a Restaurant Supervisor.

Duties and Responsibilities

• Oversee all front and back of the house restaurant operations.Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
• Maintain quality control for all food served.
• Analyze staff evaluations and feedback to improve the customer’s experience.
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
• Oversee health code compliance and sanitation standards.
• Seek ways to cut waste and decrease operational costs.
• Generate weekly, monthly, and annual reports.
• Train new employees and provide ongoing training for all staff.
• Attend quarterly P&L meetings.

Required Skills or Experience

• High school diploma required.
• Significant work experience in management and the hospitality industry.
• Strong working knowledge of food and beverage service.
• Ability to use restaurant management software.
• Strong leadership skills.
• Decisive and critical thinker.