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CRM DEVELOPER

JOB SUMMARY

Company Plato Consult...
Industry Consulting
Category I.T.
Location Accra
Job Status Full-time
Salary Not Specified
Education First Degree
Experience 3 years
Job Expires Mar 02, 2019
Contact Plato Consult...
 

Job Description

A Reputable Multinational Company

JOB PURPOSE:

The successful applicant shall be responsible for configuration and scripting of Siebel user interface, workflow and business services. The role reports to the CRM Operations Manager.

ROLE SPECIFIC REQUIREMENTS:

 

  • Identify business and technical needs to provide the necessary  strategic steps to evolve the CRM solutions 
  • Responsible for monitoring and resolving production support incidents on the CRM.
  • Provide timely updates to business on incidents being worked on.
  • Provide technical assistance/training to staff as and when needed
  • Ensure solid support documentation is available on functional requirements, design, and testing to ensure quality output that meets stated business
  • Ensure change and Incident Management Policies are adhered to and assist in Testing and Deployment of the CRM Application

Required Skills or Experience

  • Bachelor’s Degree in Computer Science
  • Minimum of 3 years working experience in similar role.
  • Possession of professional certification in Microsoft Dynamics Customization and Configuration is an added advantage.

PERSON SPECIFIC REQUIREMENT:

  • Effective communication and interpersonal skills
  • Must possess good leadership qualities
  • Excellent team player
  • Accuracy and attention to detail
  • Result Oriented Individual

How To Apply

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