Company Profile

Total Family Health Organisation (TFHO) is an indigenous Ghanaian social marketing organization duly registered in accordance with the laws of Ghana on February 1, 2017. We work to improve the health of people living in Ghana primarily through implementation of innovative evidence-based interventions that increases access to and utilization of health products and services in a measurable and impactful way. Our key intervention areas include Family Planning and Reproductive Health, Maternal, New-born, and Child Health (RMNCH), communicable and noncommunicable diseases, Water Sanitation and Hygiene (WASH), nutrition, and malaria. We utilize our deep insight and skills in Social and Behaviour Change Communication (SBCC) and social marketing to promote positive social and behavior change among individuals and communities.

Our Mission
Our mission is to be a truly Ghanaian Organisation that works to improve the health of people primarily through the social marketing of health products and serve as well as health communications in a measurable and impactful way.

Job Description

• Manages TFHO’s main office and zonal office services including cleaning and maintenance and security.
• Oversees the condition of the office and arranging for necessary repairs
• Oversee property and asset registers.
• Supervises the Admin Assistant.
• Ensures staff are educated on staff tools, policies and procedures.
• Leads the recruiting, selecting, orienting, and training employees in TFHO policies and procedures.
• Maintains the human resources system and oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization. 
• Prepares payroll and troubleshoots any issues with regards to payroll.
• Maintain all operating legal document like Social welfare certificate and ensures timely renewal.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting. 
• Ensures TFHO is following the requirement in the Ghana Labor.
• Liase with the Company Lawyer and SMT to resolve any employee grievances or charges against the company.
• Administers performance review program to ensure effectiveness, compliance and equity within organization. 
• Trains staff on TFHO Ethics and Code of Conduct annually and ensures that all staff understand the Code.
• Administers and manages records of benefits plans programs such as life and health insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.
• Ensures local insurance as required, inspection, registration and operations for all TFHO vehicles.
• Oversees obtainment of local insurance as required, inspection, registration and operations for all TFHO vehicles
• Oversees dispatching and scheduling of TFHO vehicles and drivers or commercial transportation.
• Monitors local security and maintains a security plan, including emergency preparedness and strategies for maintaining operations. 
• Contracts with outside suppliers to provide employee services, such as temporary employees, or search firms when needed.
• Drafts directives advising department managers of policies regarding employment opportunities, compensation, and employee benefits.
• Completes special projects as needed.

Required Skills or Experience

Educational qualification 

• BA in Human Resources or relevant field required. Masters preferred.

Experience

• At least 5 years experience in a like position 
• At least 2 years managing staff required.
• Experience managing a professional office 
• Experience in both NGO or donor funded setting and private sector office setting preferred. 
• Strong computer literacy, including proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience with local HR laws and regulations. 
• Recruiting experience and Certification in HR preferred.

Success Attributes:

• Organizational and planning skills
• Information gathering and monitoring skills
• Problem analysis and problem-solving skills
• Judgment and decision-making ability
• Strong written and verbal communication skills
• Initiative
• Confidentiality
• Team member
• Attention to detail and accuracy
• Adaptability