Job Description

One of Africa’s leading Communication consulting firms in Accra requires a qualified person to fill the position of: Senior Communications Consultant

Responsibilities and Duties:

• Client Communication Needs Analysis
  • Examines annual operational/marketing plans of clients to determine their communication needs
  • Review macro environment, industry trends and business understanding to provide strategic insight so that clients’ needs will align with context and enable continued success
• Concept and proposal development  
  • Gathers data on client communication needs to inform the development of appropriate communication concepts and proposals to meet their needs  
  • Develops Communication proposals, concepts, strategies and plans for clients. This should include concepts, proposals, strategies and plans for digital communication.
  • Presents strategies, concepts and proposals to clients
  • Support clients to undertake their communications activities as follows:
    • Editorial Material development
    • Speeches 
    • Press Releases
    • Frequently Asked Questions (FAQs)
    • Feature articles
    • Newsletters
    • Brochures etc
  • Spokesperson preparation
    • Works with clients to identify and train appropriate spokespersons for effectively delivering on client messages.
  • Support Channel selection and deployment
    • Works with clients to select appropriate channels for delivering on messages and activities.
  • Awareness and knowledge creation 
    • Provides required support to clients in generating awareness and knowledge about their products and services. 
  • Supports clients with building, managing and sustaining relationships with stakeholders.
  • Media management and relationship building  
    • Supports client with media relations and management as follows:
      • Information sharing 
      • Provides information on client’s operations to the media. 
    • Arranges press coverage for clients’ activities as required.
    • Relationship building
      • Cultivates and maintains good relationships with the media
      • Collates expectations from the media and manage these on behalf of clients.
• Community Relations
  • This should include Development and implementation of CSR policies, programmes etc.
• Develop Communication Research Concepts and instruments
  • Oversees the delivery of Communication Research with reports that include analysis and interpretation of data with relevant recommendations.
• Monitoring
  • Reviews media reports and other documents to facilitate the development of country reports to guide the Organization’s work. These reports may include but not limited to the following:
    • Print, electronic and digital media publications/broadcasts
    • State of the nation Address
    • National budget statements
    • Speeches and other pronouncements of Public sector decision makers and other national regional and community influencers relevant to the Organization operations.
    • National development related documents
  • Reviews national position papers and advises on possible impacts on the Organization’s operations as well as its clients.
• Planning and Reporting 
  • Develops annual plans from which weekly, monthly and quarterly reports are developed.
  • Prepares reports on work done for clients as required.
  • Supervises the preparation of reports on work done for clients by staff of the department.
  • Ability to conceptualize, analyze and diagnose a problem, and find creative solutions.
  • Ability to organize activities in line with set guidelines while still remaining within the limits of the available resources
• Supervision/People Management
  • Provides technical communication input to the work of components in the Communications Department
  • Directly supervises the development and implementation of annual, quarterly, monthly and weekly plans
  • Supports the development of reports on the work of the department
  • Undertakes assessment of assigned staff
  • Assists in the bi-annual evaluation and development of technical capabilities of the Communications staff

Required Skills or Experience

• A second degree in Communications 
• At least 10 years’ post-qualification work experience
• Experience in the media industry
• Considerable Agency experience
• Strength in communication research and digital communication
• Strong management skills
• Membership of Professional Communications body 
• Ability to manage at least four accounts (mix bag of major and small accounts)
• Ability to oversee a small team of two or more

Skills - Special Training or Competence:

• Strategic thinking 
• Strong communication skills – oral and written 
• Networking skills (Interpersonal skills)
• Negotiation and Influencing skills
• Proven people and project management skills 
• Report writing, presentation skills are critical
• Analytical skills