Job Description

We are a leader in the Automobile industry, we deal in the sale of heavy and light-duty vehicles, as well as after-sale services.  We are currently recruiting for result-oriented and self-motivated people for this position.

Job Purpose

The successful candidate shall track down people who owe money from overdue bill and negotiate payments. The role reports to the Administrative Manager.

Duties/Responsibilities

• Follow-up on all outstanding bad debt, define and monitor a realistic recovery plan and ensure execution of the plan.
• Ensure all internal controls are performed as required
• Facilitate Customer/Corporate request management
• Ensure customer visitation report is made and submitted on timely manner
• Appraise customer credit application
• Ensure all the documentations are made before the customer can have access to the vehicle
• Ability to reduce past and overdue balances
• Ensure credit policy is strictly administered
• Liaise with company lawyers with default payment cases

Required Skills or Experience

• A Bachelor's degree in Business Administration or a related/relevant field
• Minimum of three (3) year experience in a similar field
• Must possess experience in dealing with various levels of customers
• Relevant Audit Processes Knowledge
• Proficient in the use of MS Office applications
• Proven track record of debt collection/recovery
• A valid driver’s license

Personal Specification

• Must have good analytical, decision making and problem-solving skills
• Objective and excellent communication skills
• Persistent
• Goal-oriented
• Integrity
• Understand how to Overcome Objections
• Closes the Deal