Job Description

Responsibilities

• Provide and coordinate the delivery of comprehensive human resources support services; ensure compliance with relevant policies and regulations as well as transparency and consistency of transactions and procedures;
• Coordinate a wide range of personnel actions including appointments, extensions, transfers, etc.;
• Process requests and provide advice on entitlements; review, maintain and update confidential personnel information records and files in the area of responsibility;
• Provide briefing and debriefing to staff members including answering queries on benefits and entitlements and personnel-related procedures;
• Handle non-routine and complex cases;
• Undertake research and analysis of entitlements and employment conditions and draft correspondence for Human Resources Officers’;
• Coordinate support to the recruitment process of all categories of staff and non-staff including advising managers on the preparation of vacancy announcements;
• Coordinate interview arrangements with departments and applicants and prepare offers/terms of employment;
• Provide assistance to managers in the preparation of job profiles;
• Provide advice on proposed changes to post functions;
• Collect background information on post management and update organization charts and staffing tables;
• Research, compile and analyze information and statistics related to posts and staff; prepare briefs, reports or topical papers on trends and support management in control of the staffing function;
• Assist in drafting of human resources policy papers and in the development and delivery of a range of staff development and training programs;
• Supervise, train and provide guidance to other human resources support staff in the work unit;
• Recommend improvements to human resources systems and processes;
• Perform other duties as required.

Required Skills or Experience

• 2^nd Degree or Professional qualification
• Four years’ experience in a similar role

Competencies

• Excellent knowledge of employment legislation and regulations.
• Thorough knowledge of Human Resource Management principles and best practices.
• A business acumen partnered with attention to the human element.
• Knowledge of data analysis and reporting.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal skills.
• Diligent and firm with high ethical standards.