Job Description

A reputable and rapidly growing organization is seeking the services of a smart, confident, performance oriented and experienced professional to occupy the position of Head, Business Development.

KEY RESPONSIBILITIES
Business and Financial Performance

• Develop a customer centric growth strategy focused on improved profitability for PASL
• Develop a market orientation towards extending financial services to the low – income, unbanked and under-banked communities
• Design and implement tactical sales/marketing promotional activities 
• Responsible for the identification of relevant new business opportunities and designs "go-to-market" plan to deliver measurable , significant revenues and profitability
• Generates business opportunities through prospecting mass market programs and leveraging third party partners. 
• Executes aggressive strategies and plans to successfully drive our products and services as the preferred customer selection
• Plans and carries out all activities to achieve credit disbursement objectives
• Leads in product development when required
• Joint responsibility for the revenue budgets of the Deposits and E-Business Departments

Client Centricity 

• Work with the research Department to conduct research to identify new emerging markets and customer needs which can be serviced profitably
• Enhance customer experience with personalized products and services

People Management
Motivate and support Branch Managers to implement strategies to bridge gaps and meet set targets in deposits, credit and e-business

Process, Control and Operational Performance

• Take responsible steps to ensure that relevant business information is accessible to stakeholders
• Ensure compliance to internal procedures and processes
• Ensure no or minimized operation risk
• No audit exceptions
• All regulatory requirements should be followed 

Required Skills or Experience

Qualification
Master’s degree in Administration, finance or marketing or a closely related field

Experience
A minimum of eight (8) years post graduate experience in credit operations for micro & small businesses

Personal Attributes

• Capacity for strategic thinking              
• Results oriented
• Client focused
• Business focused
• Ethical

Skills and Competencies

• Track record in a management position of a financial institution servicing the MSME sector. 
• Knowledge of bank and/or non-bank financial institution operations.
• Have excellent written and oral communication skills;  
• Ability to multitask and work within deadlines; 
• Proficient in use of Microsoft applications, including Word, Excel,  & Outlook (or similar software);  
• Basic analytical and statistical skills
• Good communication skills and the ability to interact with all levels of management and employees.
• Excellent relationship management with good presentation skills.  
• Must be adaptable, innovative, and possess good analytical skills & sound judgment; 
• Strong customer service focus and ability to work well with people from varied backgrounds and cultures at all levels in the organization.
• Excellent interpersonal, oral and written communication skills.
• Strong problem solving and decision making skills
• Ability to maintain confidentiality
• Ability to work under pressure;
• Excellent planning, organizational and time management skills
• Strong team player.
• Stakeholder management skills
• Experience with design and implementation of business development strategy
• Conflict resolution