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RETAIL SHOP MANAGER

JOB SUMMARY

Company Confidential
Industry Retail
Category Retail / Whol...
Location Tema
Job Status Full-time
Salary 2000-2500
Education MSc/BSc
Experience 5 years
Job Expires Feb 20, 2021
Contact ...
 

Job Description

  • Contribute to growth and profitability of the company through efficient marketing and sales
  • Create a business plan for Branch, review and update periodically with development, discuss implementation plans and protocols with Management for approval
  • Responsible for day to day management of Branch to ensure smooth operations, compliance with Standard Operational Procedures, revenue and profit maximization, adherence to performance indicators and customer satisfaction
  • Manage all sections including Butchery, Juice and Salad Bar and Wholesale, if service is available, at Branch
  • Protect company assets, attend to all maintenance schedules and ensure equipment are in good working condition
  • Organize monthly comprehensive stock and inventory take in coordination with Procurement/Inventory Manager
  • Ensure best practice in store layout and visual merchandizing standards at Branch to enhance performance
  • Ensure labelling and selling price tagging of produce and products are accurately updated and displayed
  • Submit documentation, requisition or reports to Procurement/Inventory Manager on stock availability, general stock request, specific customer requirements - paying attention to items and quantities - by 15.00hrs daily to enable complementary provision for next day delivery
  • Responsible for receiving and cross-checking quantities, quality and processing returns if required
  • Authorize and process inventory movement operations including stock transfers, wastage capturing and processing at Branch
  • Establish produce loss prevention strategies to ensure waste is reduced to the barest minimum 
  • Establish monthly staff rosters/schedules that ensure equitable implementation of Branch activities
  • Enforce adherence to proper Branch opening and closing procedures
  • Champion and enforce retail operating standards and policies by mobilizing all staff members to deliver services and provide information that guarantee excellent customer experience
  • Enforce the highest standard of hygiene and cleanliness at the Branch
  • Ensure operational staff meet customer satisfaction requirements
  • Monitor, review and report on all marketing activities that ensure provision of goods and services to satisfy customers’ needs
  • Respond to customer complaints in a way that is satisfactory to the customer
  • Submit monthly Branch documentation or reports to Management

Required Skills or Experience

  • A minimum degree in Marketing
  • Must have worked in a Retail environment
  • Should have 5 years relevant experience in Managing a shop or retail outlet

How To Apply

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