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Bilingual NSS/Intern (Kumasi / Accra)

JOB SUMMARY

Company Confidential
Industry Travel/Touris...
Category Customer Serv...
Location Kumasi and Ac...
Job Status Full-time
Salary TBD
Education Bachelor̵...
Experience N/A
Job Expires Jul 08, 2021
Contact ...
 

Job Description

OVERVIEW

  • If you speak, read and write English and French fluently,
  • If you are hardworking, trustworthy and have a positive attitude,
  • If you live in Kumasi  or Accra and have good marketing skills , this opportunity is for you.

WHAT YOU WILL DO

We are looking for one BILINGUAL CUSTOMER SERVICE REPRESENTATIVE in our Kumasi office and one in our Accra office who will :
– Answer, filter and transfer customers’ calls and mail (comments, complaints, general inquiries) in French and English
– Receive and direct and assist customers through various means such as LiveChat, phone, text, facebook messenger and email in French and English
– Proactively communicate with customers, promote our services and inform customers; manage client records and follow up when needed;
– Perform all other related tasks

Required Skills or Experience

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

  • Bilingual (French and English)
  • Knowledge of MS Office (Excel, Word)
  • Knowledge of translation, accounting, or air ticket reservation (an advantage)
  • HND or Bachelor in French, Tourism, Business Administration, computer sciences..etc

How To Apply

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Note

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