Company Profile

JSI Research & Training Institute, Inc. (JSI), a leader in global health, is a nonprofit public health management consulting and research organizations dedicated to improving the health of individuals and communities throughout the world.

Job Description

• Position Category: Local hire, paid in country
• Starting Date: 16/08/2021

Major Duties and Responsibilities 
Specific responsibilities and duties include, but are not limited to;

• Assist management in the implementation of IT policies, procedures and protocols across the program.
• Repair PC/Laptop with minor faults to ensure computers work at all times
• Manage Network to enable flow of data transmission and communication.
• Advise on procurement of IT equipment and accessories
• Keep inventory of all IT equipment.
• Maintain and troubleshoot the IT equipment e.g. printers, copiers, phones, cameras and LAN/WAN infrastructures.
• Perform computer operation functions such as end-of day processing, backup, recoveries, and network support.
• Set up, administered and maintained Microsoft Windows and Internet gateways, including liaising with outside agencies and consultants as necessary.
• Provide help desk support to all staff users,
• Install and maintain computer hardware for server and client processors
• Design, implement and use proxy servers.
• Administer shared data connectivity resources for all terminals.
• Diagnose, troubleshoot and solve PC and laptop hardware and software faults.
• Install and maintain software including operating systems and applications.
• Provide technical assistance to system users to ensure uninterrupted business operations.
• Support related budgeting, procurement and operational matters.
• Provide support to staff in computer applications, in particular Microsoft Office as needed.

Required Skills or Experience

• A Bachelor’s Degree in Computer Science, Engineering, Business Administration, Management or a relevant field
• Must have 4 – 5 years of progressively responsible experience in IT.
• Must have demonstrated experience managing IT systems in an NGO environment
• A team player who demonstrates patience, flexibility and honesty.
• Must have IT related experience on a USAID-funded project
• Be willing and able to meet tight deadlines
• A self-starter, who is able to plan and manage his/her own work, takes initiative and strives to meet deadlines.
• Be able to work in a multicultural environment.
• Excellent English language skills, both written and spoken with strong presentation skills.