Job Description
Key Responsibilities
- Providing software application support under the supervision of the Senior Engineer.
- Performing analyses on software application functionality and suggesting improvements.
- Ensuring effective front-end and back-end functionality of applications.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Managing code migration across environments to ensure continued and synchronized functionality.
- Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
- Keeping a record of configuration changes and scheduling application updates.
- Documenting processes and monitoring application performance metrics.
- Providing front-end support to clients and colleagues in other departments
Required Skills or Experience
Education:
- Bachelor's degree in Information System / Information Technology, Computer Science, Engineering, or similar
- Experience:
- 1+ years of Experience with Systems administration in Linux/Unix (Ubuntu, CentOS, RedHat)
- 1+ years of Experience with Networking (TCP/IP, DNS)
- 1+ years of Experience with Troubleshooting / Support experience
Required Functional Skills:
- Excellent oral and written communication skills
- Strong customer focus
- Strong multi-tasking skills
- Self-starter who is excited about technology
- Exposure to PaaS/CaaS (Docker, Kubernetes)
- Exposure to Cloud computing (AWS, Digital Ocean)
- Exposure to security concepts / best practices
- Expertise with IPsec, VPN, Application and Server firewall (firewalld and ModSec), SSH, Network, Monitoring/Troubleshooting (Datadog), Reporting (MSPowerBi) tools
- Experience managing full application stacks from the OS up through custom applications
How To Apply
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