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Relationship Officer, Retail (Suame)

JOB SUMMARY

Company Confidential
Industry Financial Ser...
Category Customer Serv...
Location Kumasi - Suam...
Job Status Full-time
Salary GHS
Education Bachelor̵...
Experience N/A
Job Expires Oct 08, 2021
Contact ...
 

Job Description

  • Branch: Service Centre
  • Start date: Immediately
  • The expiry date for applications: October 8, 2021 (Close of business)
 
Description
The Relationship Officer, Retail shall be directly involved in managing a portfolio of savings clients with the objective to achieve monthly deposit targets.
 
Sales and Business Growth
Responsible for 
  • ensuring the achievement of monthly sales for Savings
  • the marketing and awareness creation of Deposit Product (Cash Saver)
  • sales of all deposit-related products.
  • the development and management of a healthy deposit portfolio
  • the implementation of good customer relationship strategies
  • the development and building of a healthy deposit portfolio
  • ensuring the execution of deposit-related activations at that branch level.
  • ensuring that branch has enough marketing literature to promote the product
Customer Care and Relationship Management
  • Responsible for ensuring high levels of client satisfaction in service by delivering services professionally
  • Identify Key accounts and provide tailor-made services to them
  • Frequently interact with clients to understand their needs and concerns
  • Collect client complaints and work with the responsible manager to resolve them
Reporting
  • Responsible for weekly reporting on progress and performance to SUM, Savings
  • Responsible for any other task(s) that Management may assign

Required Skills or Experience

  • Higher National Diploma
  • A Bachelors’ Degree is an advantage
Skills / Attributes
  • Hard working and driven;
  • Excellent communication skills;
  • Excellent knowledge in the sale of deposit products
  • Positive attitude;
  • Excellent closing skills
  • Accurate and fast worker;
  • Good interpersonal skills;
  • Neat and organized person.

How To Apply

Sorry, job has expired.

 
Note

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