Job Description

• Welcomes customers when they arrive at a restaurant, cafe, or other eating or drinking establishment
• Introduces customers to the menu and announces daily or seasonal menu specials
• Answers questions about menu items, ingredients, and pricing
• Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
• Passes customer orders along to kitchen staff for preparation
• Prepares drinks and serves them to customers
• Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
• Removes used dishes, glasses, and flatware from tables
• Prepares cheques and delivers them to customers
• Processes cash and credit card payments and returns change to customers if necessary
• Sets tables with dishes, glasses, and flatware and refills condiments
• Maintains familiarity with menu items, specials, and restaurant information
• Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs