Company Profile

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. CRS Ghana was established in 1958, a year after Ghana gained independence. In Ghana, CRS works with local partners to tackle poverty on several fronts including improving health and nutrition; increasing access to safe water and improved sanitation; promoting agriculture to enhance food security; and increasing financial assets through Savings and Internal Lending Communities. 

Job Description

• Department: Wash
• Grade: 8
• Reports To: Senior Project Officer
• Country/Location: Tamale, Northern Region, Ghana

• Conduct assessment and selection of Field Agents (FAs) to mobilize and manage SILC groups 
• Lead the training of FAs on the coordination and management of SILC groups 

Conduct monitoring of SILC groups and FAs and provide technical support in line with CRS program quality principles and standards, donor requirements, and good practices

• Coordinate the assessment of FAs and provide recommendation on advancement to Private Service Providers (PSPs)
• Ensure project reporting compliance by developing monthly and annual SILC reports as well as contributing to annual and final project reports 
• Capture and analyze SILC data in SAVIX database to inform ongoing project activities and support management decision 
• Support business development efforts by contributing to WASH project design activities  
• Assist with the comprehensive assessment of Project Officers 

• Internal: ICOWASH Project Manager, WASH Program Manager, Head of Programming, Project Officers, Project MEAL Officer 
• External: Field Agents, SILC Groups, other community stakeholders, and international organizations 

Required Skills or Experience

• Bachelor’s degree in relevant fields (Development studies, social sciences, Business Administration). Advanced Degree Preferred.
• Minimum of 2-3 years of work experience in project support, ideally in the field of WASH and with an NGO
• Experience working with SILC/VSLAs (Demonstrable understanding on the mechanics of Savings and Loans groups)
• General understanding of WASH in rural context and livelihood activities at the community level 
• Work experience in and ability to relate with rural populations especially women
• Clear understanding of gender dynamics and mainstreaming
• Ability to effectively communicate with beneficiaries, partners, and project staff
• Ability to develop project communication materials (presentations, reports, success stories, and BCC materials relevant to SILC)
• Ability to supervise and provide technical guidance to other staff 
• Experience working with partners, participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).