Job Description

DUTIES AND RESPONSIBILITIES

• Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed 
• Give guidance to employees in handling errors, problems, complaints and/or disputes Performance analyses of employees 
• Coordinate work schedules and duty assignments Employee recruitment, including interviews and hiring Perform orientations and/or schedule training as needed for employees 
• Interpret and explain work procedures and policies to staff Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing 
• Prepare and manage reports, manuals, correspondence and other documents using a database or word processing Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities and evaluating performance 
• Work with other supervisors to coordinate workplace activities with other departments, units or teams Implement company or departmental policies, procedures and quality/service standards 
• Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation

Required Skills or Experience

EDUCATION AND EXPERIENCE
Accredited diploma/Degree/HND

KNOWLEDGE, SKILLS AND ABILITIES
Organization. Strong organizational skills to keep your workspace and the office you manage,Communication,Teamwork,Customer service,Time management,Multitasking and Set personal career goals.