Company Profile

Nathan, a Cadmus Company is a leading provider of analytic and economic consultancy services worldwide. In the past decade, we have implemented more than 120 projects in more than 50 countries leveraging our global presence in Washington DC, London, and India. From improved transparency and deeper stakeholder engagement to more effective policies and more resilient businesses, we deliver results that impact economic growth, human development, and poverty reduction. We are passionate about applying our deep analytical expertise and advanced proprietary tools to generate economic solutions tailored to our clients’ unique challenges.  Nathan focuses on a range of economic development subject matter areas including Trade & Logistics; Economic Policy & Governance; Private Sector Development; Women’s Economic Empowerment; and Financial Solutions. 

Job Description

IT Manager to lead all IT-related issues related to USAID-funded project. 

Project Background

The Feed the Future Ghana Trade and Investment (GTI) Activity was initiated December 1, 2021, and will run for 5 years.  The activity will work closely with public and private sector stakeholders to improve the enabling environment for Ghana’s economic growth by (1) facilitating growth in export-oriented trade; (2) improving and developing product standards; (3) catalyzing investments in private enterprises related to high-value commercial crops; (4) promoting job creation, particularly among women and youth; (5) promoting economic diversification; and (6) increasing foreign exchange revenues from high-value export crops. GTI will facilitate investing in firms that trade goods across borders, spur innovation, and build the capacity of the entire trade sector. 

Purpose: 

The IT Specialist will report to the Finance and Administrative Director and will be responsible for providing IT and network support to the GTI project team.

Key Responsibilities: 

• Day to day management of the project’s computer systems, including networks, email accounts, and servers;
• Foresee any issues that may happen to the IT equipment, system, and propose the solutions to the Finance and Administrative Director;
• Troubleshoot any IT-related issues that project staff may have;
• Regularly back up content and upgrade and extend features of the Project’s IT services, as may be required to facilitate smooth and efficient IT functioning, including regular anti-virus updates;
• Support, update, and maintain the Project’s document management site;
• Support the IT needs of the Project’s M&E staff;
• Support STTA consultant(s) visiting the office with any IT-related requests; including connecting with wireless services, printers, and/or networks, as needed;
• Liaise with Nathan home office IT department to ensure that all of the field office systems are consistent with Nathan’s procurement and IT strategy and procedures;
• Assist project staff with the procurement of IT equipment and software as needed;
• Undertake any other activities that may be reasonably assigned by the Finance and Administrative Director and Chief of Party.

Location and Reporting:

The IT Specialist will be based in Accra, Ghana, and report to the Finance and Administrative Director.

Required Skills or Experience

• Bachelor’s degree in Computer Engineering, Computer Science, Telecommunications Engineering or related field;
• At least 5-7 years of professional IT management experience;
• Demonstrated experience in IT help desk, setting up the server and IT system, and providing general IT start-up support for a new donor- project; experience with USAID as a client will be an asset;
• Experience in Network Performance Tuning, LAN Knowledge, Network Design and Implementation, Knowledge of Cisco network hardware and software;
• Sound knowledge of network LAN, WAN, computer software, hardware and security infrastructure;
• Sound knowledge in IP telephony, Firewall, Windows Server 2003/2008/2012 R2, Active Directory, MS SQL, Microsoft Office Suite, MS Exchange, antivirus software;
• Good at Microsoft Word, Excel, Power Point, Internet, Email;
• Discretion and maturity of judgment are required;
• Ability to communicate technical/ICT concepts to non-technical staff;
• Possess strong interpersonal and organizational skills;
• Demonstrated ability to adapt and be flexible;
• Able to handle confidential information appropriately;
• Discretion, trustworthiness, team work, independent, deadline-oriented and proactive.