Company Profile

WaterAid is an international not-for-profit, determined to make clean water, decent toilets and good hygiene normal for everyone, everywhere within a generation. Since we started in 1981, we’ve remained resolutely focused on tackling these three essentials that transform people’s lives. Without all three, people can’t live dignified, healthy lives. With all three, they can unlock their potential, break free from poverty, and change their lives for good. Children grow up healthy and strong, women and men get to earn a living, whole communities start to thrive.

WaterAid is fully committed to protecting those with whom it comes into contact. WaterAid is committed to ensuring that wherever we work in the world there is no tolerance for the abuse of power, privilege, or trust. WaterAid reinforces a culture of zero tolerance towards any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation of any kind. The safeguarding of the communities in which we work, our staff, volunteers and anyone working on our behalf, is our top priority, and we take our responsibilities extremely seriously. We are passionately committed to WaterAid being an organisation where everyone is welcome, respected, included and empowered to be their best. We represent and celebrate the diversity of our staff, partners, and everyone with whom we work to create a culture where everyone can reach their full potential. All staff and volunteers are required to share in this commitment through our Global Code of Conduct.

We will conduct the most appropriate pre-employment references and checks to ensure high standards are maintained. WaterAid will carry out disclosure checks for roles that involve direct contact with children and vulnerable adults. Applicants are required to provide details of convictions that, in other circumstances, would be considered spent. For more information about safeguarding at WaterAid, please visit our safeguarding webpage at: https://www.wateraid.org/uk/safeguarding-at-wateraid

Job Description

WaterAid Ghana is looking for Head of People and Organisational Development who will lead in delivering outstanding people and organisational development (OD) support to the Country Programme (CP) . With a deep understanding of the CP people needs and what makes great people management, the Head of People and OD will develop and embed people solutions. The post holder will also be involved in   working with the Global People Team to build strong WaterAid people practices. Where necessary will be required to support other Country programmes within West Africa.

Key roles and responsibilities include:
HR Practice

• Develop and maintain all CP people policies, processes, administration, staff handbook and other documentation, ensuring this is kept up to date, is effective, in line with current statutory legislation and WaterAid global policies (i.e., employment contracts, starters, leavers and change processes).

Leadership

• As part of  Senior Management Team, contribute to overall CP leadership. Will also work with the RPL and global Leadership and Engagement Teams to build leadership competencies in the CPs.

Talent Management

• Support managers in identifying and maximising high potential and succession planning in the CPs.

Performance Management

• Embed and role-model a strong performance management culture and processes. Support and coach staff and managers to create clear appraisal objectives, hold open honest conversations, recognise success and implement performance improvement plans.

Rewards

• Manage and continuously improve CP rewards ensuring an appropriate mix of pay, benefits and non-pay rewards in line with WaterAid’s reward principles and national legislation. Contribute to reward benchmarking and coach managers in talking to employees about reward. Ensure payroll and reward is delivered and communicated effectively.

Resourcing

• Identify skills and capabilities required to deliver current and future CP work. Develop an annual CP resourcing plan and support and challenge managers to make the right resourcing choices. Use appropriate, effective and creative recruitment and selection approaches.

OD and Change Management

• Lead on change initiatives, support managers to drive, communicate and sustain change implementation by ensuring clarity on the rationale for change, the future vision, what needs to be done and what the impact is.

WaterAid Behaviours

• Connect with peers across the organisation to bring best practice ideas to the Country Programme, working in a matrix management structure
• Able to influence and support and challenge senior managers and seen as a credible source of advice
• Role model WaterAid values of Accountability, Courage, Collaboration, Respect, Innovation, and Integrity

Required Skills or Experience

To be successful, you’ll need:

• Masters degree in Human Resources Management/Organizational Behaviour, Psychology, or Organisational Development or other relevant area
• Minimum of 10 years’ overall work experience of which at least 5 must be in Senior HR/ OD role and at the organisational Management/supervisory level
• Member of a professional HR body and HR professional Certification highly desirable.

In addition:

• Substantial operational experience of working within a busy HR team environment providing timely and high quality advice and work in all aspects of HR (recruitment, reward, employee relations, employment legislation, learning and development, change management, policies and processes)
• Strong knowledge in HR best practice and innovative new practices
• Experience of leading and effectively delivering People based projects
• Strong knowledge, understanding and application of employment law
• West Africa region multi-country experience
• Strong IT skills particularly MS Word, Excel and Outlook, with experience of using HR databases, online recruitment tools and Intranets
• Analytical and numeracy skills, to produce and distil accurate information