Job Description

OVERVIEW

Kobo360 is revolutionizing the $300 billion logistics industry in Africa and the Middle East. In 2017, Kobo360 launched its e-logistics platform, a marketplace that connects manufacturers and cargo owners with truck operators to move goods across Africa. Now active in 7 countries, the e-logistics platform has since morphed into G-LOS (Global Logistics Operating System), which connects all parties in Supply Chain using Artificial Intelligence and Machine Learning. To optimally service their customers, truck operators now have a single platform that caters for all trucking needs including access to discounted products and services as well as financing. Kobo360’s innovation in tech has created user-friendly apps that ensure all its users fully benefit from the marketplace.
About the team
Kobo360 squad is made up of bright, innovative, and dynamic people. We are a team focused on innovation through tech to help solve modern world challenges in logistics. We take ownership of our work hence there is no challenge too big for us to solve/conquer. We love tech, it is the driving force at Kobo, so be sure to be tech-savvy!
Reports to: Country Manager, Ghana

WHAT YOU WILL DO

1. Acquire new customers & transporters to achieve monthly Gross Transaction Value (GTV) targets.
2. Coordinate and effectively manage the activities of operations managers to ensure successful trip execution from end to end.
3. Support Operations managers to grow customer trip volumes month on month.
4. Evaluate transport cost for contract negotiations with transporters and customers.
5. Liaise with finance to ensure timely invoicing and collections.
6. Investigate, resolve disruptions in the delivery chain and continuously implement strategies to prevent such disruptions.
7. Collect and analyze feedback from clients & transporters and the business environment to implement process improvements where needed.
8. Prepare and submit weekly reports on operation statuses.
9. Liaise with the credit team to set and confirm customer credibility before contract executions.
10. Drive the sale of the company Value Added Services (VAS) during contract negotiations

Required Skills or Experience

• Minimum of Bachelor’s degree in Logistics & Supply Chain Management or any other related field.
• Masters degree / professional certification in Logistics & Supply chain Management or any other related field will be an added advantage.
• A minimum of 6 years working experience in a similar role.
• Must have vast experience in the FMCG, Transport, Logistics sectors
• Proven record of business target achievements and continuous growth

WHAT YOU MUST POSSESS

• Excellent time management skills.
• Be a people oriented person.
• Ability to oversee and manage a winning team
• Strong knowledge of logistics and supply chain business processes.
• Great problem solving skills to navigate through the day to day operational challenges.
• Ability to negotiate contract prices with potential customers, ensuring cost effectiveness.
• Good data analytical skills.