Job Description

We currently have an excellent opportunity for Hospitality Waiter / Waitress to join our team. This is a great opportunity for a customer focused individual to join a 3-star hotel based in Accra, which can offer unrivalled opportunities for career progression.

• Serving food and beverages in a professional manner with high levels of customer service
• Setting and cleaning tables and service areas
• Dealing with customer complaints
• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
• Escorting customers to their tables
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Informing customers of daily specials.
• Presenting menus to customers and answer questions about menu items, making recommendations upon request
• Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
• Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
• Stocking service areas with supplies such as coffee, food, tableware, and linens

Required Skills or Experience

Education: SHS graduate / Diploma / HND in Hospitality

Qualifications:

• Previous experience in catering hospitality, fine dining or banqueting environment
• Understanding of food hygiene and customer service
• The ability to accurately process information/merchandise through the till system with a good standard of numeracy
• Excellent customer service skills
• First class communication skills and demonstrate accuracy and attention to detail
• The ability to demonstrate great team work