Company Profile

Electrical Switchgear Limited (ESL) is an electrical panel manufacturing company incorporated in Ghana. We design and build electrical low-voltage main distribution and control panels for industrial, commercial and residential applications.

Job Description

JOB TITLE: SALES ENGINEER
LOCATION: SPINTEX ROAD, ACCRA

ABOUT THE ROLE
The Sales Engineer is responsible for partnering with customers to identify needs, create solutions and ensure a smooth sales process. The Sales Engineer reports to the General Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and implement strategies to achieve monthly sales target
• Receive and process customer orders in an efficient and accurate manner, as well as provide order status updates
• Respond to customer enquiries and concerns in a professional manner
• Offer a variety of product solutions to client
• Create and maintain sales records
• Set clear and achievable expectations with clients and achieve them
• Assists Estimation team to provide quotations to client when required.

QUALITY MANAGEMENT SYSTEM RESPONSIBILITIES

• Conduct quarterly review of processes to ensure processes are delivering their intended outputs
• Ensure all assigned non-conformances are adequately addressed and corrected.
• Report on opportunities for improvement of the Quality Management System
• Ensuring the promotion of customer focus throughout the organization

OHSE RESPONSIBILITIES

• Identify departmental Process Risks and Opportunities
• Conduct quarterly review of HSE risk profile
• Evaluate effectiveness of actions to achieve OHSE departmental objectives
• Evaluate effectiveness of actions to address departmental OHSE risk
• Address hazards assigned to the department

COMPENSATION:
Competitive

Required Skills or Experience

QUALIFICATION & EXPERIENCE

• A Bachelor’s degree or equivalent in the following areas: Engineering, Business, Marketing and Social Sciences
• At least two (2) years of experience in Sales.
• Experience in working with ISO 9001 and ISO 45001 management systems is an advantage.

KNOWLEDGE, SKILLS & ABILITIES

• Excellent Customer service skills
• Excellent communication skills
• Ability to manage relationships and expectations at various levels
• Excellent interpersonal skills
• Ability to sell and cross sell
• Ability to multitask and prioritize effectively
• IT skills