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Senior Quality Officer

JOB SUMMARY

Company Confidential
Industry Science
Category Quality Contr...
Location Accra
Job Status Full-time
Salary GH¢ 
Education Bachelor̵...
Experience 5 years
Job Expires Mar 02, 2023
Contact ...
 

Job Description

  • Reports to: Quality & Excellence Manager
Job Position Summary
This position is responsible for overseeing quality control, quality assurance and quality improvement within Revna Biosciences Ltd. including the development, review, implementation, and communication of all quality processes.  The Senior Quality Officer, together with the Quality & Excellence Manager provides guidance and consultation concerning quality processes for clinical, environmental, and laboratory testing. This position also ensures compliance with local, state, and federal regulatory standards such as the FDA, HEFRA, ISO, etc.  
 
Essential Job Duties
  • Ensure compliance with laboratory accreditation, regulatory standards and information management policies by providing leadership and guidance to staff to ensure that quality policies, processes and procedures are established, current and adhered to by all laboratory staff.
  • Oversee internal audit processes, external assessments, proficiency testing programs; document control systems; competency assessment; training and other quality processes.
  • Identify training needs, as well as design and implement training programs specific to the quality system.
  • Recommend best practices to maintain and improve project outcomes or laboratory functions; facilitate laboratory improvement activities.
  • Analyze data, identify trends, monitor prevention and correction of quality deviations, and develop reports for management utilizing technical knowledge and experience across all departments. 
  • Monitor, together with the Data Scientist, customer satisfaction and performance metrics.
  • Identify and report quality issues and problems across departments to management with recommendations for resolutions.
  • Work with RevnaBio team to align quality practices, including data analysis, monitoring of trends, prevention, corrections and continuous quality improvement.
Job Position Competencies
Quality Management, Systems, Regulatory and Compliance (50% of duties)
  • Ensure that the  organizational structure is committed to achieving and maintaining quality, advocating for a culture of quality, safety and ethics, and analyzing quality measures to evaluate the costs of maintaining quality.
  • Ensure that laboratory personnel and instrumentation meet performance standards.
  • Ensure that operational processes meet organizational requirements through the application of workflow processes or the development of method validation and performance verification processes and procedures.
  • Ensure that there is an effective system to control and manage documents and records.
  • Develop and ensure that processes and procedures are in place for detecting and managing nonconforming events, and performing internal audits and external assessments 
  • Develop and ensure mechanisms for continuous quality improvement.
  • Comply with regulations and guidelines governing laboratory testing, ensuring staff compliance and evaluating method validation and performance verification results.
Laboratory Practice (20% of duties)
  • Demonstrate knowledge and skills related to the scientific and technical components of laboratory testing in order to oversee the policies, processes and procedures related to QA activities.
Management and Leadership (15% of duties)
  • Works with the Head of Diagnostics Services to ensure sound management of laboratory operations and the development, implementation and review of internal policies.
  • Works with other Heads of Departments to ensure sound management practices of operations and the development and review of internal policies.
Communications (10% of duties)
  • Deploy formal written and oral communication strategies, display active listening skills, and demonstrate comprehension of written documents and directions.
  • Ensure professionalism in communication and prepare professional written reports and oral presentations.
Ethics (5% of duties)
  • Adhere to policies and principles governing professional and scientific ethics and rules of conduct, exemplifying integrity and serving as a role model of ethical behavior.

Required Skills or Experience

Education and Experience
  • Bachelor’s degree in a biological science or related field (to include but not limited to medical or clinical laboratory science, medical technology, , microbiology, biochemistry, molecular biology, biology, immunology, quality). 
  • A masters degree in Total Quality Management / related course highly desirable.
  • An advanced degree may be substituted for experience.
  • Minimum of 5 years of recent related work experience in a certified (e.g., FDA, HEFRA, ISO, EPA) clinical, public health or environmental laboratory.  
 
Preferred Qualifications
  • Special consideration will be given to applicants with Certifications in Quality.
  • Special consideration will be given to applicants with Certifications in Six Sigma or Lean.
Knowledge, Skills and Abilities
  • Extensive knowledge of quality management systems and quality improvement tools and techniques such as Six Sigma or Lean.
  • Working knowledge of accreditation standards, practices and guidelines sufficient to advise and guide laboratory managers and supervisors as they implement and maintain accreditation.
  • Working knowledge of computer and analytical software programs sufficient for evaluation of electronic data, data interpretation, and report development.
  • A strong understanding of the principles, practices, and techniques of the various analytical areas of the laboratory and other departments
  • Advanced verbal and written communication skills necessary to effectively collaborate in a team environment, present and explain technical information, and provide advice to management.
  • Excellent organization skills allowing the coordination of multi-faceted QA activities.
  • Ability to manage complex projects independently and in a team environment, maintaining good working relationships with multi-cultural and multi-discipline staff.
  • Ability to analyze and interpret written information and scientific data, compare against established requirements, identify potential discrepancies, and make suggestions for improvement.
  • Ability to conduct and report quality assurance audits and reviews to determine compliance status and recommend corrective action plans.

How To Apply

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Note

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