Company Profile

Vienna City Limited is an entertainment and hospitality chain company that comprises Hotels, Casinos, Beaches, Nightclubs, Bars and Restaurants. Our services are span across four (4) major cities in Ghana.

Job Description

• Reports To: The Location Manager

A hotel manager is responsible for achieving a hotel’s revenue and room sales objectives, ensuring the appropriate standard of service for hotel guests, keeping a close eye on expenses and helping the hotel achieve success in what is a very competitive market

Key Responsibilities

• Supervising day-to-day operations
• Defining growth strategies and plans and setting targets
• Coordinating the activities of the various departments, monitoring efficiency and quality of services and compliance with standards
• Organizing, controlling and supervising the work of the hotel staff
• Managing the hotel’s budget and finances with the aim of achieving efficiency and cost-effectiveness
• Monitoring hotel budget and accounts and verifying results achieved
• Implementing sales and marketing strategies and rates policies
• Coordinating communications and marketing
• Participating in the staff selection process
• Maintaining relations with suppliers and managing purchasing
• Looking after administrative matters and ensuring compliance with all relevant regulations
• Responding to customer complaints in a timely manner

Required Skills or Experience

• 3-5 years of work experience in the field
• Degree or HND holder from a recognized institution

Key Skills and Knowledge

• Managerial skills
• In-depth knowledge of the hotel sector
• Administration, budgeting and revenue management skills
• Knowledge of hotel management software applications
• Excellent communication and interpersonal skills
• Customer-oriented approach
• Dynamism and flexibility
• Problem-solving skills
• Patience and ability to cope well with stress

Salary Package

• Attractive Salary
• Other competitive benefits based on experience and cumulative result