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JOB SUMMARY |
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Company | e.Services Af... |
Industry | Business Proc... |
Category | Internship |
Location | Accra |
Job Status | Full-time |
Salary | GH¢ |
Education | SHS/Diploma/D... |
Experience | N/A |
Job Expires | Mar 02, 2016 |
Contact | ... |
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Company Profile e.Services Africa Limited is a full spectrum Business Process Outsourcing (BPO) service provider with specific expertise and experience in providing customer relations management services and Information Management Technology. We are the two time (2014 and 2015) best BPO Company in Ghana. As a world class business, IT-consulting and technology firm, we transform the performance of leading organizations in both the private and public sectors. From concept to strategy development and detailed implementation e.Services Africa Limited is a full spectrum Business Process Outsourcing (BPO) service provider with specific expertise and experience in providing customer relations management services and Information Management Technology. We are the two time (2014 and 2015) best BPO Company in Ghana. As a world class business, IT-consulting and technology firm, we transform the performance of leading organizations in both the private and public sectors. From concept to strategy development and detailed implementation, we consistently deliver our clients with rapid, high-impact results. Job Description We are seeking to recruit SHS and Diploma graduates to enhance our future Talent Pool. PROGRAM OVERVIEW Our trainee program is a great opportunity for us to attract young people with fresh perspectives and with a mindset of putting customers first. High school/Diploma graduates will be trained to be equipped with the necessary skills and knowledge to deliver exceptional customer service and contribute to contact center efficiencies by understanding the “how” and “why” of stellar service and basic contact center operations. Designed to move agents beyond minimum standards into outstanding, knowledgeable contact center employees, the program will:
WHAT TO EXPECT
Required Skills or Experience Qualification and Experience
Person Specification
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Note
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