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Technical Support Engineer

JOB SUMMARY
Company	Gh4hub Ghana ...
Industry	Information T...
Category	I.T.
Location	East Legon
Job Status	Full-time
Salary	Attractive
Education	Bachelor̵...
Experience	2 years
Job Expires	Dec 14, 2016
Contact	Miriam

Job Description

Troubleshoot, reproduce, document and resolve customer-related issues by knowledge of Gh4hub product stack and technologies
Understand, set, manage and exceed customer expectations
Create and maintain documentation, process standards, and service information
This is a customer-facing position that requires total professionalism

Required Skills or Experience

Unix/Linux Knowledge required
Basic knowledge of Mobile Technologies
Ability to work early morning or late night shifts
Software troubleshooting knowledge and experience
Organization and attention to details
Outstanding written/verbal communication and interpersonal skills
A passion for working directly with customers and team player
Must be able to multi-task and have an impeccable follow through skills
Must be able to readily answer support related emails,phone calls and other channel sources
Intermediate understanding of network technology
Self motivated, works effectively with minimal supervision
Knowledge on Kannel is an advantage

How To Apply

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Note

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