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Member and Partnership Manager

JOB SUMMARY

Company Fairtrade Afr...
Industry NGO/IGO/INGO
Category Customer Serv...
Location Accra
Job Status Full-time
Salary Attractive
Education Bachelor̵...
Experience 3 years
Job Expires Jan 31, 2017
Contact ...
 

Company Profile

Established in 2005, Fairtrade Africa (FTA) is the independent non-profit umbrella organization representing all Fairtrade certified producers in Africa. Fairtrade Africa is owned by its members, who are African producer organizations certified against international Fairtrade standards producing traditional export commodities such as flowers, coffee, cocoa, tea, cotton, bananas, mango, and non-traditional commodities including shea butter and rooibos tea. Currently, the organization represents over 1 million smallholder farmers and workers across 33 countries in Africa.
 
Our Vision
A world in which all producers can enjoy secure and sustainable livelihoods, fulfill their potential and decide on their future. 
 
Our Mission
  • To support our members to strengthen their organizations in line with Fairtrade standards.
  • To improve and increase our members’ ability to access Fairtrade markets.
  • To empower our members to advocate for their interests and take active ownership of the global Fairtrade system. 
WHAT WE DO
Our Strategic Plan 2016-2020 provides a comprehensive long-term outline towards achieving our commitment to smallholder farmers, workers, and artisanal miners. By working within the Fairtrade system and with strategic partnerships through country and producer networks, we will deliver on the following: 
  • Deliver relevant valued services to Fairtrade smallholders and workers
  • Build, secure, and sustain access to the market for our members.
  • Advocacy.
  • Build a strong, settled producer network as part of a global system 
WHERE WE OPERATE 
We operate four regional networks: Eastern Africa Network (FTA-ECAN) based in Nairobi, Kenya; West Africa Network (FTA-WAN) based in Accra, Ghana and Southern Africa Network (FTA-SAN) based in Cape Town, South Africa. The North Africa & Middle East Network is through partnerships that are coordinated from the secretariat in Nairobi.

Job Description

  • JOB TITLE: Member and Partnership Manager
  • TEAM: Regional    
  • LOCATION: Accra, Ghana

FAIRTRADE AFRICA PURPOSE
To improve the socio-economic conditions of African producers through increased access to better trading conditions.

REPORTING LINES
Post holder reports to:  Head of Region (HoR)    

Staff reporting to this post:

  • Business Development Advisor (BDA)
  • Business Support Officer (BSO)

Monthly Salary Range: GHC 7,263 to 11,508

BUDGET RESPONSIBILITY: Yes

 

JOB PURPOSE AND REPORTING
The job holder is responsible for the identifying, establishing, developing, securing and maintaining effective long-term relationships and partnerships with stakeholders;

  • Internal to the Fairtrade System: producers, traders, processors in the Fairtrade supply chain, National Fairtrade Organizations and Flo-CERT.
  • And other external partners for sustainable producer support activities

He/she will also be responsible for the identification and analysis of member needs and member requirements in the West Africa region. The job holder will lead in the implementation of regional membership strategy to maximize revenues, business development opportunities and added value benefits through offering support, advice and guidance to existing and potential members and producer organizations.

KEY PERFORMANCE AREAS

  1. Membership Programme
    • Involved in regional strategic planning sessions
    • Overall coordination of all regional support offered to producers
    • Develop membership packages, materials and brochures
    • Overall oversight in development of membership strategy and ensuring this is rolled out to members and successfully implemented
    • Create and maintain an up to date contact lists of producers in the region, traders and partners
    • Lead coordinator of E Cert and facilitator of staff access to E Cert
    • Support to HoR in delivery of Regional Africa Fairtrade Conventions (AFCs)
    • Support relevant product networks where there is no product manager
  2. Producer Support Delivery
    • Set targets, monitor and review performance of direct reports (BDA’s & BSO’s)
    • Review monthly reports and process consultants’ monthly consultancy claims for approval by HoR
    • Ensure the capacity development of all direct reports through coaching, mentoring and on the job training
    • Ensure all BDA’s and BSO’s have well defined roles and responsibilities and are well motivated
    • Effectively plan and manage leave and off days to ensure smooth flow of work while abiding to FTA HR policies for all direct reports
  3. Communication
    • Provide updated information to the producers on happenings within FLO and FTA via mails and phone calls
    • Managing and updating  database of producers on the ground
    • Ensure regular and timely updates to Head of Region on the ground activities including but not limited to reporting, risk assessments and relevant sector changes and trends
    • Participation in relevant stakeholder events subject to approval from Head of Region
  4. Fundraising and Partnership Support
    • Provide support to Fundraising manager at Secretariat in development of funding proposals to help ensure proper submission with the approval of the Head of Region.
    • Coordinate and where appropriate accompany external partners visits in the region
  5. Monitoring and Evaluation Support
    • Planning and liaising with MEL team in activities for producer support using the provided FTA templates
    • Compile quarterly summary reports of activities for inputs to line-manager using the provided FTA templates
    • Accompany NFO and other partners on field visits for MEL
    • Undertake risk mapping including major non compliances
    • Prepare and submit weekly FTA RED LIST to the HoR of all non-compliances including Support Plan
  6. Reports and work plans
    • Development of  work plans for approval by Head of Region
    • Line management of Business Development Advisors and Business Support Officer in the region
    • Provide reports on Work Plan progress from team
    • Prepare monthly updates and quarterly reports as required per the FTA template
    • Attend and make reports at continental staff calls/meetings
  7. Financial Responsibility
    • Work with Regional Administration Officer to prepare and submit regional financial and narrative reports to the HoR for programmes undertaken by direct reports
    • Prepare and manage overall regional budgets for BDA’s & BSO’s in the region
    • Participate in audits and submit the required reports to the HOR

Required Skills or Experience

Minimum Academic Requirement

  • Bachelor’s Degree in Business/Agricultural Economics/Rural Development/Social and Development Studies
  • A post-graduate qualification will be an advantage.

Minimum Years of Relevant Experience
At least 3 - 5 years’ experience in similar position or in development organisations, learning institutions or the Private Sector

Other Specialist qualification (Desired)

  • Knowledge and understanding of the Fairtrade system
  • Qualification in Business Management and/or Project Management
  • Expertise in business and organizational development
  • Post-graduate Diploma in Research Methodology

Knowledge of Systems and Procedures
Knowledge of Business and Management Skills

Communication demands and Competencies

  • Excellent Written and Oral Communication
  • Excellent Interpersonal Skills
  • Excellent Analytical Skills
  • Networking and Negotiating Skills
  • Excellent written and spoken communication skills
  • Good organizational skills
  • A Working Knowledge in French will be an advantage
  • Critical thinking and Problem-solving skills

How To Apply

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