Company Profile

iDE is an international not-for-profit NGO with a unique business approach to poverty eradication. For 41 years around the world—and 10 years in Ghana — iDE has pioneered innovative market-based approaches to improve access to safe water and sanitation and increase agricultural incomes.

iDE Ghana designs to context sustainable social enterprises in Water, Sanitation, Hygiene and Agriculture. Our unique and collective passion to create new market opportunities is unlocking the potential of local entrepreneurs all over the country. Through innovating affordable products and services for our customers we are making a profound social impact in the communities that we live, love and serve. We currently employ or contract more than 200 people across 41 districts in Ghana.

Job Description

• PROJECT OR DIVISION: Water, Sanitation, and Hygiene (WASH)
• REPORTS TO: Production Manager
• LOCATION: Based in Tamale, with frequent day and/or overnight travel to rural areas across the Northern, Upper East & Upper West Regions 

PURPOSE
The Quality Control Coordinator (QCC) is responsible for conducting field audits of completed toilet facilities, enforcing consistency and process improvements of standards production by Toilet Business Owners (TBO), control quality at both production and installation phases, and facilitate onsite coaching/training for new TBO’s. Facilitate continuous material and process optimization to reduce lags in production and installation periods. 

REPORTING RELATIONSHIPS
Reports directly to the Production Manager and work closely with the Supply Chain Coordinator. When necessary the QCC works closely with the sales team and interact with customers and have continuous relationship with concrete Toilet Business Owners (TBO).  

CORE RESPONSIBILITIES- Modifications may be made at any time

• Ensure siting/installation of toilet product meets environmental regulatory standards
• Conduct post installation audits and regulatory standards
• Maintain or improve on standard product quality and on-time delivery
• On-site coaching/training of new TBOs.
• Continuous optimization of material use and installation to reduces process 
• Support production manager in identifying and recruiting new TBOs.
• Effective record keeping on TBO’s performance, to aid producers in improving their performance and for making decisions regarding specific producers and be relied upon to meet specified requirements
• Reporting all environmental issues that emerges before, during and post installation  

Required Skills or Experience

• Construction Technician Certificate II (CTC II) 
• A minimum of two (2) years’ work experience in field works  
• In lieu of the certificate, at least 5 years work experience in building construction will be considered
• Available to relocate to any part of the Northern Region
• Experience working in rural areas and with rural communities is an asset
• Knowledge in WASH is an asset 
• Spoken and written English, and ability to speak any of these languages: Dagbane, Daagare and Gruni.  
• Holds a Valid Motorbike License and Capability to ride a Motorbike
• Experience in work planning and record keepin