Company Profile

PFL (Preparation for Life) Pvt Ltd is a part of PFL Group International, one of the leading UK owned and managed student placement agencies. PFL was established in 1997 and has come a long way in 17 years, retaining its excellence in study abroad and visa counselling We offer the widest range of services and commitments to our student customers seeking higher education to UK and Europe, Australia, New Zealand, Canada, USA and the UAE.

It is a multinational company operating in 4 continents of the world, i.e. Asia, Europe, Australasia and Africa, having agreements with over 160 universities worldwide. Our strategically located offices across Nigeria, Ghana, Kenya, Pakistan, and the UAE combine state of the art facilities, excellent IT operations and high quality talent.

Job Description

Job Purpose
Coordinates the governance and day-day operations of the branch by ensuring that staff and resources are optimally managed and targets are met.

Reports to
Country Manager

Core Working Relationships
Country Manager, Admin Manager, Conversion Manager, Recruitment Officers, In-House Reps, Events coordinator and HR Manager

Key Areas of Responsibility

• Submission of weekly/monthly branch report to the Country Manager 
• Ensure allocated conversion/visa targets for branch is achieved 
• Ensure that all equipment are in proper working condition so that performance will not be affected 
• Conduct visa seminars. 
• Engaged in visa counselling when required 
• Ensure compliance with Company operational and HR regulations and processes 
• Ensure compliance with Company application procedures/ student guidelines at all times 
• Advise staff on operations procedures and undertake annual appraisals with branch staff. 
• Ensure that partner institution visits are run appropriately and successfully 
• Work with the Recruitment Officers at branch level to ensure all walk in clients are attended to in a timely fashion to ensure increased registrations and hand over to the conversion unit. 
• Collate monthly report from the Recruitment officers 
• To send regular report on school visit to the Country manager 
• Organize weekly branch meeting with all staff 
• Prepare Monthly Requisition for Branch 
• Prepare and send monthly petty expenditure report 
• Collate monthly conversion records 

Required Skills or Experience

• Undergraduate degree or able to demonstrate the level of key skills required at degree level – essential 
• Minimum of 5 years work experience with at least 2 years in international education - essential 
• Experience of coordinating operations within an organisation– essential 
• Experience of leadership role/people management – essential 
• Experience in a customer facing role - desirable 

Skills and Knowledge

• Excellent organisational skills – essential 
• Good report writing and analytical skills – essential 
• Proficient in use of Microsoft Office suite - essential 
• Knowledge of international higher education – essential 
• Knowledge of HR practices - essential 
• Excellent verbal and written communication skills – essential 
• Knowledge of basic finance management and budgeting processes - essential 
• Good supervisory skills – essential 
• Working knowledge of marketing principles– desirable 

Personal Qualities

• Confident and professional demeanor 
• Motivational management style 
• Approachable and confidential demeanor 
• Excellent leadership and interpersonal skills