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Consultant, Formative Research for BCC, ICOWASH Project

JOB SUMMARY

Company Catholic Reli...
Industry NGO/IGO/INGO
Category Public Health
Location Northern Ghan...
Job Status Fixed Term
Salary GHS
Education Advanced Degr...
Experience N/A
Job Expires Mar 29, 2018
Contact ...
 

Company Profile

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. CRS Ghana was established in 1958, a year after Ghana gained independence. In Ghana, CRS works with local partners to tackle poverty on several fronts including improving health and nutrition; increasing access to safe water and improved sanitation; promoting agriculture to enhance food security; and increasing financial assets through Savings and Internal Lending Communities. 

Job Description

Terms of Reference, Formative Research for BCC, ICOWASH Project
 
Catholic Relief Services is looking for a Consultant to conduct a formative research on Behaviour Change Communication for improved Water, Sanitation, and Hygiene (WASH) in communities for the ICOWASH Project in northern Ghana. 
 
Background
Ghana faces significant challenges in achieving improved sanitation and hygiene indicators. This has a significant impact on child survival, health, and wellbeing. UNICEF (2010) reports that more than 4,000 Ghanaian children die each year from diarrhoea, a disease that would have otherwise been easily preventable with better sanitation and hygiene practices. Additionally, in the northern parts of Ghana, open defecation remains rampant. In 2015, UNICEF reported that 89% of the population in the Upper East region and 72% of the population in the Northern region practice open defecation.
 
Through the Integrated Community Water, Sanitation and Hygiene Improvement Project (ICOWASH), CRS will scale up promising practices from the recently completed Integrated Sanitation, Hygiene and Nutrition for Education (I-SHINE) project (implemented from January 2014 to June 2017 in various communities and schools), while incorporating new activities based on community feedback, industry best practices, and lessons learned from the I-SHINE project. The goal of the ICOWASH project is to ‘improve health and wellbeing of 152,334 rural adults and children in West Mamprusi and Talensi districts in Northern Ghana’. 
 
The 3-years’ ICOWASH project (August 2017 to July 2020) funded by the Helmsley Charitable Trust, will address WASH needs at the household, school, and healthcare facility (HCF) levels to improve the health of people in West Mamprusi and Talensi districts. The ICOWASH project will have a holistic programming approach to these districts, ensuring that all members of the community, at the household level, in schools, and at health facilities have sustained access to safe water, and improved sanitation, and are practicing good hygiene. 
 
CRS is thus looking for a consultant to conduct an evidence-based, comprehensive Behaviour Change Communications (BCC) formative research, which will deliver messaging that target the socio-cultural and emotional drivers of WASH practices. 
 
Objectives of the Assignment
The objectives of this research are to provide the insights needed to design an effective and comprehensive communication program to promote sanitation and hygiene in communities and in key institutions (schools and health care facilities). The data gathered during the formative research should also identify the most appropriate channels and agents of communication for maximum BCC information dissemination.  
 
The specific objectives of the assignment are:
  1. Conduct extensive literature review, identify and prioritize high-risk hygiene practices in the project location.  The research should document and rank the major hygiene related behaviors and practices in households and in key community institutions. 
  2. Use participatory methods (data collected under circumstances closer to the conditions under which the behaviour is normally produced) to identify the most promising levers for effecting behaviour change and settings: e.g. religious motivation, self-respect, desire for cleanliness, peer pressure, etc.
  3. Identify the most appropriate channels (e.g. house to house visits, mass media, community events, etc.) and agents of communication (e.g. natural leaders, community groups, mass media, health outreach workers, local government agencies, etc.) to change hygiene behaviours.
  4. Develop key messages to address the most significant high-risk behaviours using the most effective motivators for change identified during the formative research.
  5. Identify training and other support needs, materials and tools to support project implementation activities. 
  6. Design of an implementation strategy for hygiene and sanitation promotion. The detailed design will specify the approaches, methodologies, and activities needed to achieve the required changes in hygiene and sanitation promotion among the target groups identified in the formative research. The plan should fit into the project timeframe.
Methodology 
The selected consultant will be responsible for coming up with the methodology and research questions for conducting the formative research. In this regard, the consultant is expected to produce and share with CRS, an inception report, detailing their understanding of the assignment, time schedule, planned activities, suggested methods and potential interviewees, as well as how they intend to present the preliminary and final results to be approved by CRS.
 
The proposed methodology should satisfactorily meet the expected deliverables of the research, taking into consideration the implementation of the ICOWASH project in communities, schools and healthcare facilities. These include:
  • Identify the range of high risk practices: Which common household or individual practices are most likely to cause health problems? Which high risk practices are most widespread? Which risk practices can be altered? This will help in deciding which practices to target by health promotion activities. 
  • Use data collection methods such as situated observation (role play, behaviour trials, co-creation, motive mapping, etc.)  that are near, situationally and psychologically to the behaviours the program is trying to change.
  • Identify alternative “target” practices: Identification of alternative hygienic practices to replace the risk practices, (e.g. prompt disposal of child faeces in the toilet rather than disposing in their surroundings; handwashing with soap after use of the toilet, before preparing food, and after cleaning infants’ bottoms, etc.)
  • Define the target groups: Identify the groups that should be contacted and influenced to bring about behaviour change across the community: Primary target groups are those who carry out risk practices (e.g. mothers, children). Secondary target group are the immediate society of the primary group who influence them (e.g. fathers, school children). The third target group are the opinion leaders such as the religious, political, traditional leaders and elders, who are very important as they can have a major influence on the success of the project. It is therefore important to determine who and how many employ the high-risk practices, and how can they be influenced to change their behaviours? 
  • Identify communication channels:  What channels are currently used for communication in the target area? Which channels are most trusted or credible in disseminating hygiene messages?  Do these channels differ among different target groups?  Which ones work best for which groups? How much would each communication channel cost?
  • Development of promotional approaches: The key question is “how can target population be motivated to adopt safer hygiene behaviours?” One useful way is to consider the “users’” perceptions of what they view as the advantages of the target practices. This can be achieved by identifying target group members who already use safe hygiene practices, determining what made them adopt the safe practices, and understanding the perceived benefits that they get from them. Health is just one, and often not the most important, motivation for hygiene, so it is necessary to probe the other benefits which community members feel that they get from their adoption of target practices.
Expected Outputs/Deliverables 

Reporting Requirements
Reporting: Please note that the contents of the report will be analyzed and final payment will only be made upon approval of the evaluation and comparative analysis report by CRS. 
 
The final report is expected to be organized as follows: 
  1. Executive Summary 
  2. Introduction 
  3. Study Description 
  4. Methodology 
  5. Summary of key findings including key indicators 
  6. Conclusions and Recommendations for future directions 
  7. Annexes: 
    • Data set
    • The Study Team Members
    • List of Interviewers
    • Methodology
    • Questionnaire, Guides/ tools
    • Evaluation plan
    • Terms of Reference
Timeframe
The Formative Research on Behaviour Change Communication is expected to be completed within 8 weeks between April 10 and June 7, 2018.
 
Places of Assignment
The formative research will require conducting field surveys in the Talensi district (Upper East region) and West Mamprusi district (Northern region).

Required Skills or Experience

Qualifications and Experience required for the Team Leader and Key Staff:
  • Advanced degree in Social Sciences, Rural Development, Water Engineering, Public Health, Hydrology, etc.
  • Certified training in behavior change methodology
  • Knowledge on gender and gender mainstreaming, and experience in the use of participatory methodologies as well as developing gender sensitive strategies is a requirement.
  • Previous experience in researches of similar nature is required.
  • Familiarity with WASH programming in development contexts
  • Familiarity with the context in Northern Ghana is an advantage.
  • Knowledge in advertising, selling and delivering products to people is an advantage.
  • Excellent written and spoken communications skills in English is desired.

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