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CUSTOMER CARE EXECUTIVES

JOB SUMMARY

Company Afro Communic...
Industry Telecommunica...
Category Retail / Whol...
Location Mankessim and...
Job Status Full-time
Salary 700
Education Bachelor̵...
Experience 2 years
Job Expires Oct 03, 2018
Contact Isaac
 

Company Profile

Distribution and Sales

Job Description

Core responsibility is to work closely with Shop Manager to ensure uniformity of AirtelTigo  Retail CEX guidelines

  • Participate in all trainings and personal development exercises
  • Engage in all team briefing and coaching programs to enhance service delivery in the shop
  • Ensure healthy acquisitions and compliance on activations.
  • Responsible for driving enhanced customer experience in the shop
  • Enforce adherence to all customer service procedures and processes.
  • Ensuring that all customers queries and complaints are resolved as per SLA's.

Required Skills or Experience

  • Excellent knowledge in retail operations
  • Excellent analytical and problem solving skills
  • 2-3 years of experience in retail operations
  • Bachelor's degree/ HND from a recognized instituition.
  • Excellent communication skills, friendly ,polite and hardworking.
  • Applicants should be residents of Mankessim and Swedru and its environs.

How To Apply

Qualified applicants should send their CV's 

 
Notice

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