Infrastructure Support Intern


Company Mesika Limite...
Industry Information T...
Category I.T.
Location Adjriangano
Job Status Contract
Salary Attractive
Education BA/BSc
Experience N/A
Job Expires Jan 23, 2019
Contact Mam

Company Profile

A reputable growing financial technology institution already serving some banks in Ghana providing a technology platform to simplify banking and make payment of services valuable. Integrity and Commitment are some of the core values of this company.

Job Description

  • Ensure maximum service availability and performance
  • Monitor the performance and capacity of servers using a variety  of tools to look for hardware, software and environmental alerts or malfunctions.
  • Follow Standard Operating Procedures to troubleshoot, reproduce, document and resolve customer-related issues by knowledge of our product stack and technologies.
  • Provisioning(IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
  • Server build and installs, application upgrades, network equipment build and installation. Maintaining hardware serial audits, writing custom monitoring plugins.
  • Facilities maintenance (monitoring servers, UPS, generators, power usage, running health and safety checks on all client applications and infrastructure.)
  • Facilities provisioning (rack setup, ethernet, fibre installation and console cabling remote power and KVM).

Required Skills or Experience

  • Server hardware experience with Cisco UCS, HP and Dell blade systems
  • Basic understanding of network monitoring concepts and management tools.
  • Proven track record within a NOC, IT or ISP environment.
  • Experience working in  a large distribution or manufacturing environments.
  • Previous customer service or help-desk experience.
  • Experience managing, supporting and deploying network infrastructures.
  • Unix/Linux Knowledge required.
  • Strong ability to diagnose server or network alerts, alerts, events or issues
  • Understanding of common information architecture frameworks.
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
  • Good oral and written communication skills and ability to address conflict with others constructively
  • Basic knowledge of Mobile Technologies
  • Experience with Disaster Recovery plans and related technologies
  • Ability to work a flexible schedule work early morning or late night shifts
  • Ability to assess and prioritise faults and respond or escalate accordingly.

How To Apply

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