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Restaurant waitress/Waiter

JOB SUMMARY

Company Confidential
Industry Hospitality/T...
Category Hospitality/F...
Location Koforidua
Job Status Full-time
Salary GH¢ 
Education SSSCE/WASSCE
Experience 2 years
Job Expires Feb 09, 2019
Contact ...
 

Job Description

A three star hotel located in Koforidua is looking for experienced staff to occupy the above position

  • Having good customer service skills to maintain a friendly environment and treating the customers professionally.
  • To handle cash efficiently in the rush hours and should not keep the guests
  • waiting for a long time for the settlement of their bills and take menu orders accurately.
  • Handling invoices all the cash and credit card transactions efficientlyBalancing the register at the end of the day or shift
  • Assist with waiter when the restaurant is busy
  • Greeting the guests when they come in and assisting them in finding the right table
  • Responsibility of taking the food check from the customers or the waiters
  • Providing immaculate service to the guests
  • Acknowledging the regular guests when they arrive in the restaurant
  • Record refund returns and the daily cash on hand
  • Calculate sales and crosscheck the cash counters amount against them
  • Recording the sales and the cash amount at the end of the day or shift
  • Generally to carry out directives and decisions of the senior management of the hotel and policies of the hotel as a whole.

Main Duties:

  • Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.
  • Greet and welcome customers entering the restaurant.
  • Resolve different types of complaints from customers or address them to the Restaurant manager.
  • Tabulate data regarding bills, total amounts, restaurant expenses in cash registers or record them in computers.
  • Inform customers about modes of payment available at the restaurant. With variety of options to pay money; cash, check, credit card and debit card.
  • Answer queries and questions of customers and inform about policies, rules of the Restaurant, etc.

Required Skills or Experience

  • SSCE or relevant experience in a 2 -3 star hotel environment.
  • 2 years’ experience as a waitress/waiter in similar position would be an advantage
  • Ability to use Microsoft package efficiently

 

How To Apply

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