Job Description

Role Brief: 

• Our client, a financial institution with a focus on people development, requires the services of tellers to support its operations.

Responsibilities:

• Identify customers, validate, and cash checks
• Receive cash and checks for slip deposit
• Process cash and check withdrawals
• Perform specialized tasks like preparing checks, personal money orders and exchanging foreign currency
• Verify and receive loan and utility bill payments
• Record all transactions correctly and in compliance with bank guidelines
• Balance cash and check transactions at the closing of each shift
• Answer inquiries relating to current and savings accounts, as well as other bank related product

Required Skills or Experience

• Higher National Diploma (HND) from a recognized Technical University 
• Must have some administrative, cash handling, clerical, sales, and customer service experience
• Proficient in Microsoft Office Suites 
• Must have knowledge of the principles of customer service delivery
• Ability to promote and sell products and services using computerized information about customers to tailor recommendations
• Strong written and verbal communication skills
• Meticulous with  an eye for detail 
• Respect for confidentiality
• Ability  to work with a cross section of individuals exhibiting tact and professionalism in varied situation
• Candidates living within Lashibie, Tema, Nungua, Teshie and its environs are strongly recommended to apply.