Company Profile

The country’s favourite insurance group is Hollard Ghana, with subsidiaries Hollard Insurance and Hollard Life Assurance. The group combines its deep local knowledge of the market having previously operated in Ghana for 25 years as Metropolitan Insurance with the world-class expertise of an international insurance brand in 18 countries across the world. With feet firmly planted on Ghanaian soil but headquartered in South Africa, Hollard delivers innovative insurance solutions customized to the unique risks Ghanaians face. Hollard offers various life and general insurance products including funeral, personal accident, motor, business, travel, home, and more. Beyond various nationwide office branches and Hollard 2U franchise shops, Ghanaians can find Hollard at Shell Fuel Station Welcome Shops, Melcom stores and online at www.hollard.com.gh and www.jumia.com.gh for all their insurance needs. Hollard is a three-time certified Top Employer by the Top Employer Institute.

Job Description

Hollard General is looking for an Agency Coordinator at its Head Office in Accra

Job Objective
To oversee and develop a committed and professional Hollard2U sales force (i.e., Sales Executives, Relationship Managers and Part-time agents) who will sell non-life insurance policies to existing and prospective clients as well as provide excellent and efficient service to clients thereby growing profitable Hollard2U portfolio.

Main Duties & Responsibilities

• Implement Hollard sales strategies and standards among all Hollard2U sales force (i.e., Sales Executives, Relationship Managers and Part-time agents) and at Hollard2U offices 
• Achieve and exceed targets for new businesses and renewals and ensure profitability of the Hollard2U portfolio
• Develop an effective sales distribution strategy to ensure that the sales team meet their monthly and annual target for new business and renewals. 
• Recruit, train, coach, develop and maintain a highly professional Hollard2U sales force and monitor their performance towards achievement their targets
• Research into and locate new sights for Hollard2U, Franchise, Purple Avenue offices and work with relevant departments to ensure the locations are set up for operation.
• Develop and implement effective prospecting techniques including proposal writing and regular presentations of company’s products and services to help generate sales leads for the sales force and maintain good client relationship at all levels
• Ensure that the Hollard2U team sell Hollard products to individuals and institutional clients using consultative selling techniques
• Provide field support and resolve concerns and complaints pertaining to the Hollard2U sales operations
• Improve skills and competencies of Hollard2U sales force by liaising with relevant departments to design training and leadership programs which will boost performance. 
• Manage and keep records of all licensing requirements for Hollard2Us across the regions.
• General monthly report on Hollard2U activities in line with the terms and conditions of the Hollard2U operations.

Required Skills or Experience

• University degree in Insurance, Marketing or related field 
• At least 5 years related experience in Sales Team management
• Proven record of meeting monthly and annual sales targets
• Excellent prospecting and relationship management skills 
• Have product knowledge, basic rating principles and risk assessment knowledge
• Market knowledge (including competitor information)
• Interpersonal, organisational and negotiation skills
• Good computer skills especially in MS Word, Excel and PowerPoint.