Jobsinghana.com
 

Autoelectrical Field Service Technician

JOB SUMMARY

Company Equipment, Pa...
Industry Supply
Category Engineering
Location Accra
Job Status Full-time
Salary GH¢ 
Education HND / Degree
Experience 2 years
Job Expires Mar 24, 2021
Contact ...
 

Company Profile

Equipment Parts and Services (Gh) Limited (E.P.S.), established in 2005, is a growing company that supplies construction and engineering consumables, spares parts to the process, construction, and mining industries in Ghana. Collaborating with global leading manufacturers, E.P.S. delivers high quality products, with advanced value adding technologies and technical support to its clients.

Job Description

If you are a skilled and friendly AUTOELECTRICAL Field Service Technician who is seeking career satisfaction with a financially stable and growing company, join the team at EPS!

As a Field Service Technician with EPS, you will report to the Managing Director, travel to customer locations, diagnose problems with customer-owned forklifts and other EPS products and make repair recommendations. You will give repair quotes, create lists of parts required for repairs and coordinate those lists with the main office to ensure that the necessary parts are ordered in a timely manner.

You should be able to diagnose and solve all electrical problems in forklift trucks, perform those repairs specifically requested by the customers and ensure that they understand the situation and are satisfied with the condition of their forklifts and products at the time of your work completions.

Responsibilities

  • As a Field Service Technician with EPS, you will manage your inventory to ensure that you know when parts need to be replenished. You will accurately account for all paid labour hours, for all parts used in repairs and for van parts inventory. You will submit complete documentation for all work in a timely manner, maintain the cleanliness of all forklifts, products, tools and customer facilities and keep your provided service van clean and well serviced at all times.
  • Additional responsibilities of the Field Service Technician include:
  • Ability to carry out complete works associated with all electrical components of all forklift types
  • Filling out accurate work orders
  • Running computer-based electrical diagnostics on forklifts and other products
  • Maintaining regular communication with the Service Manager and Service Dispatcher
  • Maintaining company tools in working order and returning them to the shop after use
  • Making repairs accurately with minimal call-backs
  • Keeping track of purchase orders for reimbursement purposes
  • Communicating with sales Engineers to discover customer needs
  • Exchanging skills and knowledge with other Field Service Technicians
  • Adhering to all company policies and work rules

Required Skills or Experience

Job Requirements

  • As a Field Service Technician with EPS, you must possess a positive attitude, Good verbal and written communication skills and great customer service skills.
  • You must be able to communicate well over the phone, work successfully in a team environment and complete neat and timely paperwork.
  • You must have a strong work ethic and sense of integrity, the desire to serve others and an eye for detail and accuracy.

Qualification :

  • HND Auto-electrical Engineering or trade/vocational school
  • Minimum 2 years mechanical experience required, agricultural and/or automotive service shop experience preferred
  • Having a valid driver’s license and clean driving record
  • Ability to lift heavy autoelectrical components and work outside in all types of weather
  • Ability to drive to customer locations during the day
  • Ability to work 40 hours per week plus overtime as needed
  • Computer literacy and ability to move through troubleshooting software
  • Having a working knowledge of hydraulics, electrical fuel systems and/or charging systems a plus

How To Apply

Sorry, job has expired.

 
Note

Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent will result in a candidate being shortlisted/selected for that position.
 
 
To Top