Job Description

ABOUT THE ROLE
The Human Resource Officer supports learning and development by creating e-learning programmes and keeping the Learning Management System and all of the organization's eLearning programmes functioning smoothly.

The incumbent also performs a range of human resource management duties to contribute to the attainment of organization goals. The Human Resource Officer reports to the HR and Administration Manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop and create e-learning programmes.
• Build assessments and evaluations in LMS for courses.
• Create user logins as needed and assigns user permissions.
• Manage course enrolment including progress tracking.
• Maintain accurate training records and analyze the data to assess effectiveness
• Enroll e-learning programmes, monitor and report on learning activities
• Assist learners with any issues
• Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
• Acquire and maintain knowledge of current technology as it applies to LMS software and systems
• Provide assistance for users regarding logging in to the LMS and accessing courses.
• Serve as point of contact for support issues
• Coordinate CSR activities of the organization
• Manage the organisation’s graduate trainee programme activities
• Coordinate activities for the Employee Fitness Programme
• Participate and assist with other initiatives of the Department

OHSE RESPONSIBILITIES

• Knowledge of and adherence to all TAGG’s OHS&E procedures
• Follow all safe work procedures, rules, and instructions
• Risk Assessment
• Hazard identification and reporting

Required Skills or Experience

• Minimum a Bachelor’s degree in Human Resource Management, Social Sciences or related field
• A minimum of two years’ experience in human resource management
• Experience in a similar role will be an added advantage

KNOWLEDGE, SKILLS & ABILITIES

• Ability to collaborate with others at all levels of the organization
• Ability to gain new technical skills quickly
• Customer service skills, responsive attitude
• Keen attention to detail
• Ability and willingness to work independently, with limited supervision
• Strong ethics and reliability
• Outstanding organizational skills and time management
• Excellent interpersonal skills and communication skills
• Proficiency in MS office
• Analytical skills

PERSONAL ATTRIBUTES

• Be honest and trustworthy
• Be respectful and polite
• Possess cultural awareness and sensitivity
• Be punctual and flexible
• Demonstrate sound work ethics

COMPENSATION
Competitive