• REPORTS TO: CEO

• COMPANY: The Mind Bridge Learning Centre

• LOCATION: Tse Addo, Accra

• TYPE OF EMPLOYMENT Full-Time

About The Mind Bridge Learning Centre

The Mind Bridge Learning Centre, based in Tse Addo, Accra, is an autism intervention hub offering inclusive, tailored support for individuals with autism and their families. Guided by IBAO ethical standards, we ensure professionalism, compassion, and integrity in all interventions. At The Mind Bridge Learning Centre, we are dedicated to bridging gaps and unlocking the full potential of individuals with autism and other neurodiverse conditions. We believe every child is unique, with strengths and abilities waiting to be nurtured. We strive to create meaningful, lasting change through evidence-based interventions, holistic support, and collaboration with families and communities.

• Our Vision: The Mind Bridge Learning Centre aims to be a leading autism intervention hub, empowering individuals to thrive in an inclusive world that embraces neurodiversity. Through innovation, collaboration, and compassionate care, we strive to transform lives, break barriers, and promote equal opportunities for all.

• Our Mission: The Mind Bridge Learning Centre empowers neurodiverse individuals through evidence-based support, collaboration, and inclusivity. We foster growth, independence, and awareness to create lasting, meaningful change.

Job Summary

The Administration & Operations Officer is responsible for managing office systems, coordinating operational activities, supporting HR functions, and ensuring compliance with internal policies and procedures.

This role provides structural and administrative support across the Centre, ensuring smooth workflow, effective communication and operational efficiency. The Administration & Operations Officer will play a critical role in scheduling, staff coverage, timesheet management, client administration, documentation, facilities oversight, resource allocation, follow-up on organizational tasks.

Key Responsibilities

• Oversee staff scheduling, coverage, and timesheet management.

• Coordinate client administration, documentation, and follow-ups.

• Manage facilities, resources, and procurement processes.

• Track expenditures, reconcile petty cash, and maintain asset records.

• Support HR functions including recruitment, onboarding, and training.

• Prepare reports, correspondence, and maintain filing systems.

• Provide operational updates and escalate issues to Clinical Leads, HR Consultant, Accountant, or CEO as appropriate.

Qualification and Experience

• Qualification or experience in Business Administration, Psychology, Counselling, Social Work, Public Health, Education, Behavioural Science, Communications, or related field (preferred).

• Familiarity with clinical, educational or human-service work would be an advantage.

• Minimum of 3 years’ relevant experience in an administrative or operational role.

Skills & Competencies

• Strong planning and organizational skills.

• Effective time management and multitasking ability.

• Excellent written and verbal communication skills.

• Attention to detail and problem-solving ability.

• Ability to manage multiple priorities in a fast-paced environment.

• Affable personality with excellent customer service skills.

• Independent decision-making with minimal supervision.

• Proficiency in Google Workspace and Microsoft Office Suite.

Personal Attributes

• Initiative: Takes ownership and acts independently.

• Excellence: Commitment to high standards in all tasks.

• Growth Mindset: Open to learning and continuous improvement.

• Accountability: Reliable and responsible in execution.

Why Choose Us?

• The Mind Bridge Learning Centre is an Equal Opportunity Employer.

• Competitive Remuneration

• This role offers the opportunity to be at the heart of the Centre’s operations, ensuring efficiency and compliance while supporting staff and clients.

• The role is ideal for a professional with initiative, accountability, and a commitment to excellence.

How to Apply

Interested candidates should submit their CV and a one-page Cover Letter to recruit.impacthr@gmail.com

• Indicate “Administration & Operations Officer” in the subject line.

• Deadline for Receipt of Applications: 25th August 2026

• Only shortlisted candidates will be contacted for interview.