Technical Support Officer, Community Mobilization (TSO-CM)

BRAC International

Accra

Full-time

3 years

Bachelor's Degree

Posting expires Aug 24, 2026


Program

Mastercard Foundation Accelerating Impact for Young Women in partnership with BRAC (AIM)

Job Title

Technical Sector Officer—Community Mobilization  (TSO - CM)

Location

Country Regional Office

Reporting to

Direct Report: Regional Manager (RM), AIM
Technical (Dotted line): Technical Coordinator-Community Mobilization (TC-CM), AIM & Advocacy Partnerships & Knowledge Coordinator (APKC), AIM

Level/Grade

C

No. of people supervised (including the name of the positions)

NA

Supervision received by:
(Name of the position)

Direct supervision by the Regional Manager-AIM
Technical (indirect/dotted) supervision by the TC-CM & APKC, AIM

An ideal candidate for this role is one who is proactive, passionate, resourceful, and enjoys being a team player.

MAJOR RESPONSIBILITIES

A. Technical Support

  • Support AIM field team in inception phase activities (community mobilization and inception meetings, transect walks, surveys, YDC formation).

  • Train regional staff on GESI, GBV, disability inclusion, domestic violence reporting, and women's rights advocacy; enhance PA/mentor capacity on GESI, community mobilization, SRHR, and GBV sessions.

  • Support social and behaviour change communication (SBCC) planning, monitoring, and evaluation and coordinating with the project team.

  • Lead the implementation of SBCC dialogue sessions at the community level, targeting local, religious, and cultural leaders, as well as other duty bearers.

  • Guide community leaders in developing action plans based on commitments made during SBCC dialogue sessions. Support tracking and follow-up on these action plans to ensure progress and accountability.

  • Identify and adapt safe, accessible club spaces with reasonable accommodations and gender-segregated infrastructure (restrooms, dignity kits, baby changing stations), prioritizing marginalized groups including PWDs.

  • Support coordination with stakeholders (government, INGOs, CSOs, YDC members, and service providers) for social empowerment and enabling environment interventions.

  • Participate in regional GESI, SRHR, and SGBV working groups, advocating for women's and girls' rights.

  • Mentor and support youth advocates in developing, implementing & monitoring advocacy action plans, overseeing practical implementation (events, stakeholder meetings, logistics, linkage to CSO networks and technical working groups).

  • Lead community action planning sessions to develop community action plans, consolidate commitments and ensure community-led solutions.

  • Organize action planning and handover meetings at the end of each cohort to secure firm commitments from local leaders and ensure the sustainability of the outcomes.

B. Coordination, Planning and Partnership

  • Support coordination with a range of stakeholders, including government entities, INGOs, CSOs, YDC members, and service providers at the sub-national level, to support interventions as well as the program’s grassroots advocacy and partnerships work.

  • Coordinate and consolidate the mapping of SRHR and SGBV service providers at the regional level.

  • Organize events for the celebration of international observance days such as International Women's Day, the 16 Days of Activism, and International Day of the Girl Child in the regions.

  • Contribute to the design and implementation of a monitoring framework to track progress, assess impact, and inform adjustments in youth advocacy action plans.

C. Reporting, Documentation and Communication

  • Contribute to program reports and deliverables as required and demonstrate the status of GESI and grassroots-level advocacy activities towards achieving expected results.

  • Quality management, checks, and assurance in the SGBV case recording database to ensure accuracy, efficiency, and timely reports.

  • Identify and document best practices, most significant change stories, and share this knowledge with colleagues. Ensure quality reporting on enabling environments, community mobilization, and GESI indicators, and document good practices.

  • Support regional managers, branch managers and programme assistants regularly to ensure timely and high-quality programmatic data entry and reporting in relevant manual and digital MIS (BInsight) by the Program Assistants, and mentors.

  • Support documentation of program wins and success stories / case studies

  • Ensure timely preparation and submission of programmatic management information system (MIS), financial and donor reports.

D. Policy and Strategy Compliance

  • Popularize the Enabling Environment Strategy, GESI policies and SGBV, SRHR and disability inclusion guidelines among the frontline staff through orientations and trainings

  • Support in policy-related materials development and localization

E. Safeguarding

  • Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the project goals on safeguarding implementation.

  • Practice, promote, and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.

  • Follow the safeguarding reporting procedure in case any reportable incident takes place; encourage others to do so.

MAJOR CHALLENGES

  • Access of hard to reach locations in the communities AIM serves

  • Buy-in for advocacy, GESI & SRHR work at the respective regions

  • Managing coordination among several team members within the BRAC family

KEY PERFORMANCE INDICATORS (KPIs)

  • Timely achievement of project activities.

  • Efficient case management and referral systems.

  • Effective staff capacity building on advocacy, GESI, SRHR, DI and SGBV.

  • Effective implementation of resources and tools.

  • Functional SGBV & SRH case management referral mechanism and database.

  • Strong partnerships established.

  • Effective implementation of youth advocacy action plans.

  • Community dialogues delivered using GESI-responsive SBCC messages and tools.

  • Individual/specific KPIs as agreed with supervisor

DECISION MAKING

  • Decision taken independently: Training plan as per the AIM programme, contextualization of developed training modules, SBCC materials, advocacy action plans, case management documentation and training plan, and field visit plans.

  • Decision referred to the Supervisor: All others not mentioned above.

RELATIONSHIP TO OTHER ROLES

  • Within the program or department (position names): BI technical anchors, Program operations team, Other BRAC programmes

  • Outside the Programme or Department (Programme & position names): MF team, Accounts & Finance, MEAL, Knowledge Management (KM) & Learning

WHO DOES PERFORMANCE REVIEWS FOR THIS ROLE?

  • Direct: Regional Manager—AIM

  • Indirect (Dotted)—TC-CM - AIM & APKC - AIM

ANY OTHER ADDITIONAL RESPONSIBILITIES?

  • Support project-related procurement, training organization (including finalizing training venues) and any other job assigned by supervisor/management.

  • BUDGET under this POSITION: [Budget holds/provided to spend for the project or programme or the signing authority of the position (If any)]

NUMBER OF REPORTS

  • Direct: N/A

  • Indirect: N/A

EXPERIENCE (including sector/industry)

  • 3-5 years of relevant experience in gender equality, social inclusion, SGBV, community engagement, and advocacy.

  • Previous experience in providing technical assistance, especially related to advocacy, community engagement and empowerment-related activities, training module development and execution, and training facilitation

  • Experience working in integrated programs targeted for adolescent girls and young women is a plus.

  • Previous experience in the development of SBCC messages, tools, and materials for community-based dialogues and other activities.

  • Experience in conducting advocacy, community mobilization and engagement activities is also an added advantage

KNOWLEDGE, SKILLS & COMPETENCIES

  • Training materials development, staff capacity building, and facilitation skills

  • Computer literacy and presentation skills

  • Report writing and documentation of Most Significant Change Stories

  • Proactive, self-starter and independent worker with the ability to support large teams

  • Demonstrate commitment to community mobilization work around education, GESI, SRHR, and advocacy work, applying rights-based, human-centered, and survivor-centered approaches.

  • Exhibit empathy and positive interpersonal skills, including cultural competence.

SPECIFIC EDUCATIONAL QUALIFICATION

  • Degree: Graduate / Post Graduate

  • Concentration / Major: Development Studies, International Development/Gender/Sociology/Anthropology/Social Sciences

PROFESSIONAL DEGREE / CERTIFICATION

  • N/A

Qualified and interested applicants should submit their application to recruitment.ghana@brac.net  stating the job title in the email subject.

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BRAC is a global leader in pioneering and scaling proven poverty solutions. Founded in 1972 in post-war Bangladesh as a small relief effort, we are now the world’s largest Global South-led development organisation.

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